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Szott Ford

Holly, MI

4.6
647 Reviews

8800 East Holly Rd.

Holly, MI

48442

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Showing 647 reviews

June 22, 2017

Zombie, unresponsive post sale administrative service As Ohio resident I purchased a used 2016 Ford SHO at good price. The transaction was arranged and agreed by phone, so I expected paperwork to take an More

by ChuckS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony, Anthony Ketchum, Nick Riley, Cory Mar
Jun 22, 2017 -

Szott Ford responded

Chuck, Thank you for sharing your experience on DealerRater. We apologize if we have caused you an inconvenience and would like to get it cleared up immediately. Our manager will contact you and resolve these issues. We hope you enjoy your new Taurus. All the best, Stephen Gabbara General Manager 248-215-5102

June 17, 2017

Made my wife and I feel comfortable First time customer. I normally feel as uncomfortable as the next guy when walking into a dealership, but David Baldini made it a great experience. No More

by William Bain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Baldini, David Baldini
June 14, 2017

Quick and wonderful service! We needed a new car for my husband and needed something fairly quick. Spoke to Darren Miller and he worked wonders. Gave us a few options to test driv More

by April8312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Miller
June 14, 2017

Awesome and efficient Anthony was extremely helpful and walked me through the whole process keeping me updated at each step. He went out of his way to make sure I was satis More

by Amandawicke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ketchum
June 13, 2017

Not sure what to say I just bought a new F150. The salesman Matt was a great guy to deal with and talk to. The Finance guy Anthony was a pleasure to deal with. but Matt di More

by me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Smith
May 17, 2017

Great experience! My salesman was knowledgeable, friendly and there was no pressure. He had the car ready to drive when I arrived. He made the experience comfortable. More

by Jerry2017
Recommend Dealer
Yes
Employees Worked With
Dave Baldini, David Baldini
May 15, 2017

Cory Mar Cory was excellent. I'm a no xx'er and he dealt with me accordingly. I told him what I was looking for and for what price and he heard me out. Yes, I More

by NicLowe20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ketchum, Adam Waybrant, Don Krawzak, Cory Mar
May 09, 2017

had a problem.....they rectified it completely Brought my car in for basic service, there was a miscommunication and they left me in a bad spot with no way to get to work in the morning. The Servic More

by Asite57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McLellan, Bill Groff
May 09, 2017 -

Szott Ford responded

Hello Adam, we apologize for any inconvenience with your vehicle. The delay was do to a customers vehicle that took longer to repair that originally planned, unfortunately this happens from time to time. It is important that we fix all of our customers vehicles properly, not just quickly. After speaking with John, our Service Manager, he explained we had agreed to take care of the $200 fee for your Ford Sync upgrade, as a sign of good faith. Please feel free to contact me directly if you would like to discuss this further. All the best, Stephen Gabbara General Manager 248-215-5102

May 02, 2017

Highly Recommend Adam was very helpful in the whole process & he made it very easy! He even found me some extra discounts I wasn't aware of, I am positive he works to More

by GK8189
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Waybrant
April 27, 2017

Fantastic Experience! I'm in love with my new Focus from Szott Ford! Dave, Chris, and Steve took great care of me, and I was able to trade in my Taurus and drive my new car More

by Emily Pearce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Gabbara, Chris Boan, Dave Baldini, David Baldini
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