Szott Ford
Holly, MI
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Szott Ford Holly My experience at Szott ford in Holly: Complete consummate professionalism.....everybody at Szott Ford. Jeff Terranella was completely fair an My experience at Szott ford in Holly: Complete consummate professionalism.....everybody at Szott Ford. Jeff Terranella was completely fair and facilitated my trade-in for a used F-150 truck with precision and ease. I went there thinking I could finance through my credit union, to get the best interest rate. Szott Ford said no, we want to finance your loan, and that made me nervous. Anyway, I did not expect Szott Ford to try and do better than my credit union interest rate, (at basically a new car interest rate ). It was refreshingly surprising to see a car dealer be on your side, and try to do their best for their customers. You don’t see this often (especially a car dealership) but they completely understand that is how to get returning customers. Minor repairs were taken care of along with a full tank of gas. Everything went smooth and I am extremely impressed. I might also add, I am a tough critic. But if you do a good job: “I love you man!” I’ll definitely be back in a few years for hopefully an electric F-150 truck. More
Sold me via phone just to get me in there Was given an out-the-door quote over the phone on a 2017 Mustang which was about $1,000 less than they told me when I got in there. The car smelled of Was given an out-the-door quote over the phone on a 2017 Mustang which was about $1,000 less than they told me when I got in there. The car smelled of smoke and had 600 more miles on it than advertised because associates had been driving it. I also said I wanted to pay for the car in full that day and they added yet another fee of $500. I would never trust Szott Ford. More
Bad Service Called two / three times on service issue and they would not return my phone calls. If they can't do the easy things they sure as xxxx can't do the di Called two / three times on service issue and they would not return my phone calls. If they can't do the easy things they sure as xxxx can't do the difficult ones. More
New F-150 lease I want to give a shout out to this dealership for going above and beyond on making it work for me getting into a F-150 lease. Anthony Ketchum and Gar I want to give a shout out to this dealership for going above and beyond on making it work for me getting into a F-150 lease. Anthony Ketchum and Gary Askins made everything work and cannot be more pleased with my experience. More
A+ experience This was the single best car buying experience I've ever had. The dealership was clean and everyone was extremely friendly. My sales rep Tom Mazawey w This was the single best car buying experience I've ever had. The dealership was clean and everyone was extremely friendly. My sales rep Tom Mazawey was the the most professional sales rep I've ever dealt with and he made the process of trading in a truck and leasing a new one both easy and stress free. He was knowledgeable in the product (F 150) and went out of his way to answer all questions, and took expert care of me during the whole process. He responded immediately to all inquires from both calls and text, and he always returned a call exactly when he said he would. I trusted Tom through the entire process, and I knew he was working hard on my behalf. In a world of dealerships that use smoke and mirrors and half-truths to get you in the door it was a pleasant surprise to find Szott Ford and Tom Mazawey, and not only did they earn my business this time, but for any future vehicle needs as well. I was sure to take a handful of Tom's cards as well, so that I could hand them out with the highest recommendation to any that I hear are looking for a new car. More
Knowledgeable and professional from the Cunningham's Szott's Delila Brown exemplifies excellence in the car buying experience Her patience and genuine quest to find the perfect car accomplished our new Szott's Delila Brown exemplifies excellence in the car buying experience Her patience and genuine quest to find the perfect car accomplished our new car! More
New used I purchased a new-used Cherokee from them and had a very simple, straight forward experience! I would recommend!!! Very positive, friendly and quick! I purchased a new-used Cherokee from them and had a very simple, straight forward experience! I would recommend!!! Very positive, friendly and quick! Check them out More
Wonderful Experience! I spent about a month searching for my next vehicle. Szott was the first dealership I called because of their advertisement on Channel 955. I was gree I spent about a month searching for my next vehicle. Szott was the first dealership I called because of their advertisement on Channel 955. I was greeted by Delila, a new car saleswoman. She was extremely polite and a delight to work with. She stressed the importance of a good experience overall and she definitely delivered on that. She was able to beat even the 'best' deal I had from another dealership. Her knowledge of the truck I was interested in was immense. Overall, very happy with my experience at Szott, I live about 40 miles away and I will definitely return for my next truck. More
Easy car purchase Griffen M. was a great person to work with. I had not intended on buying today, but the right car was here and the deal came together quickly. I appre Griffen M. was a great person to work with. I had not intended on buying today, but the right car was here and the deal came together quickly. I appreciated the work they did and replacing my wife’s car became a smooth experience for me. Thank you Scott Ford. More
Great Experience Anthony Ketchum helped me explore my options and I never felt pressured in any way. He was always available and knew his stuff. Great experience an Anthony Ketchum helped me explore my options and I never felt pressured in any way. He was always available and knew his stuff. Great experience and I highly recommend him and Szott Ford! More