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Szott Ford
Holly, MI
658 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 658 reviews
March 28, 2021
Avery C. was extremely patient and accommodating. Everyone at the dealership was helpful and answered all of my questions. Avery took the time to let me test drive the vehicle and even found another Everyone at the dealership was helpful and answered all of my questions. Avery took the time to let me test drive the vehicle and even found another vehicle that better suited my needs. I have been to dealerships that could not care less what car I wanted, but Avery ensured the car I requested was ready before I arrived, and he made it a point to make sure all of my concerns were sufficiently addressed. Lastly, Avery gave me his contact information and suggested I contact him with any questions. More
by Mike M.
Employees Worked With
Avery Copeland
March 26, 2021
Jani and Nick are the best!! They both worked hard to get me the best deal and Nick’s picture on my new vehicle sealed the deal! 🤣 me the best deal and Nick’s picture on my new vehicle sealed the deal! 🤣 More
by Mary S
Employees Worked With
Nick Riley, Jani Minaudo
March 08, 2021
Excellent service with excellent deals. Avery took the time to answer all my questions. We worked out the basics of the lease deal online and through texts, which made the in-person details of the deal v time to answer all my questions. We worked out the basics of the lease deal online and through texts, which made the in-person details of the deal very quick and efficient. Another satisfied repeat customer. More
by Adam W.
Employees Worked With
Nick Riley, Avery Copeland
March 02, 2021
Bought a truck from Szott, worked directly with Steve Gabbara to resolve a few issues that arose. Steve is a man of his word and genuinely cares about making things right should you experience any issues Gabbara to resolve a few issues that arose. Steve is a man of his word and genuinely cares about making things right should you experience any issues. Thanks Steve for your time! Regarding the purchase, worked with Dan Kittle. Dan was easy to work with and had everything ready for me when I arrived to purchase the truck. Thanks Dan! More
by Bradbachor
Employees Worked With
Steve Gabbara, Dan Kittle
February 27, 2021
Excellent service , always ! They had appointment availability when it was convenient for us and was done in timely manner . We will be returning very soon. availability when it was convenient for us and was done in timely manner . We will be returning very soon. More
by kimberleywitkos
Employees Worked With
Scott Hall, Robert Swafford, Bailey Smith, Andrew Hall, Betsy Rackliffe
February 25, 2021
My door is difficult to open since the window regulator was replaced. When the car was delivered to me, the door lock button was not working. The tech came out and took the door panel off and attached the was replaced. When the car was delivered to me, the door lock button was not working. The tech came out and took the door panel off and attached the wiring harness. I didn’t discover the problem with the door handle until I got home. More
by patrickvantiflin
Employees Worked With
Andrew Hall
February 18, 2021
My experience at this dealership is always amazing. Everyone is is so nice and helpful. They take good care of me. My favorite Ford dealership Everyone is is so nice and helpful. They take good care of me. My favorite Ford dealership More
by Larhonda Brown
Employees Worked With
Anthony Ketchum, Dan Kittle
February 12, 2021
Called the dealer on Friday and put a vehicle on hold. Called on Saturday to work out the financing. Apparently their system was not updated. Asked to hold the car till the following Monday. Got email con Called on Saturday to work out the financing. Apparently their system was not updated. Asked to hold the car till the following Monday. Got email confirmation that they would hold the car through Monday. Took half day off from work. Had the kids miss school. Drove to the dealership (1 hour) on Monday. On reaching there we were told the car had already been sold earlier that day. No other car available in the color we wanted. Made it seem like it was our fault that we didn't take delivery on Saturday. It ruined our day. Had to drive back home, another hour, empty handed. A huge disappointment and worse ethics. More
by pete95
Employees Worked With
Anthony Ketchum
February 08, 2021
We had an excellent experience when purchased a vehicle at szott Our salesman Todd Kelley was great. He gave us time to make a decision and he as not pushy. I would definitely recommend them if you are i at szott Our salesman Todd Kelley was great. He gave us time to make a decision and he as not pushy. I would definitely recommend them if you are interested in purchasing a vehicle More
by Mark b
Employees Worked With
Todd Kelley
