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Szott Ford

Holly, MI

4.6
651 Reviews

8800 East Holly Rd.

Holly, MI

48442

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Showing 651 reviews

April 06, 2021

Need an app on my phone for first free oil change. They could not down load the app so I had to pay for my first oil change. I will not be back. More

by this is xxxxxxxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Did not pay any attention to who waited on me.
Apr 06, 2021 -

Szott Ford responded

Hello, thanks for sharing your concerns on DealerRater.com. We apologize for your frustration. This is a simple issue to resolve. Please contact me directly for your free oil change, and we will happily give you a second free oil change for your troubles. Again, we apologize. All the best, Stephen Gabbara General Manager 248-215-5102

Apr 06, 2021 -

this is xxxxxxxx responded

You can shove your app up your a**!!!!! I don't want my second oil change free. I wanted my first oil change free. When I leased my last truck 3 people from the dealership tried to download the app with no success. No one told me that I needed an app to get my first oil change free. My last three trucks all got their first oil change free without an app. By the way General Manager Stephen Gabbara I did give my email address to the service tech. So the dealership does have it. Would you please tell them not to call, text, or email me as the next time you see me is when I turn in the truck and never again!

Apr 06, 2021 -

Szott Ford responded

Hello, we are happy to remove you from our email and call lists. However, I do not know your name; therefore, I cannot grant your request until I have that information. Please feel free to contact me privately if you would like.

April 02, 2021

Dan Kittle met and exceeded our needs for a loaded F150. We stated our requirements and in less than 30 minutes we were able to test drive it. Within 4 hours it was in our driveway! More

by christin.cherry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Kittle, Nick Riley
March 30, 2021

Avery was helpful from the start. Once I showed interest in a vehicle, he contacted me right away. There was no pressure from him, but he told me all my options. Glad I made the trip to Szott Ford, I had h More

by ammaier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Riley, Avery Copeland
March 28, 2021

Avery C. was extremely patient and accommodating. Everyone at the dealership was helpful and answered all of my questions. Avery took the time to let me test drive the vehicle and even found another More

by Mike M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avery Copeland
March 26, 2021

Jani and Nick are the best!! They both worked hard to get me the best deal and Nick’s picture on my new vehicle sealed the deal! 🤣 More

by Mary S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Riley, Jani Minaudo
March 20, 2021

Avery did an exceptional job finding me the right car - at the right price. He was diligent to communicate throughout the process. I’m happy! More

by Deb P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avery Copeland
March 08, 2021

Excellent service with excellent deals. Avery took the time to answer all my questions. We worked out the basics of the lease deal online and through texts, which made the in-person details of the deal v More

by Adam W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Riley, Avery Copeland
March 02, 2021

Bought a truck from Szott, worked directly with Steve Gabbara to resolve a few issues that arose. Steve is a man of his word and genuinely cares about making things right should you experience any issues More

by Bradbachor
Recommend Dealer
Yes
Employees Worked With
Steve Gabbara, Dan Kittle
February 27, 2021

Excellent service , always ! They had appointment availability when it was convenient for us and was done in timely manner . We will be returning very soon. More

by kimberleywitkos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hall, Robert Swafford, Bailey Smith, Andrew Hall, Betsy Rackliffe
February 25, 2021

My door is difficult to open since the window regulator was replaced. When the car was delivered to me, the door lock button was not working. The tech came out and took the door panel off and attached the More

by patrickvantiflin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Hall
Feb 26, 2021 -

Szott Ford responded

Hello Patrick, thank you for sharing your thoughts on DealerRater.com. Sorry to hear you are having an issue with your vehicle. Our Service Manager, Scott, left you a message today. He will help to resolve your concerns quickly. All the best, Stephen Gabbara General Manager

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