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Szott Ford

Holly, MI

4.6
647 Reviews

8800 East Holly Rd.

Holly, MI

48442

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Showing 647 reviews

April 23, 2021

The staff at Szotts Ford was amazing. They had me driving away in my new Bronco Sport in record time. Thank you so much! I love it More

by terristurner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ketchum, Nick Riley, RJ Magiera
April 21, 2021

Due to the pandemic, my distance and my schedule...most of the transaction was done via, phone calls & text messages. My salesman Dan Kittle was on it, very professional, responsive, and had all my paperwo More

by MelScott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Kittle
April 21, 2021

My experience at this dealership was phenomenal. The salesman, Jeremy Odoms was extremely professional and went above and beyond to help me make my transition into my newly used vehicle as easy as possi More

by messerkristie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Miller, Nick Riley, Jeremy Odoms
April 20, 2021

Delilia was very helpful in getting My Bronco ordered. Stayed in constant contact Until it arrived and beyond delivery. Gave explanations on different features within the vehicle More

by Michieruhlig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delila Brown
April 13, 2021

The car looks great and it is driving well, it took a long time to complete. But I am happy with the result. The length of time it took is why I didn’t give it a 5 star More

by kimberleemiracle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
April 09, 2021

Dan Kittle was awesome .. John Boruta has sweet hair ... Rj had a tight shirt on Jacob had the tightest pants in the land according to Mayor Grimble . More

by anthonyketchum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacie Bright, Dan Kittle, Darren Miller, Todd Kelley, Austin Moore, Delila Brown, RJ Magiera, John Boruta, Travis Corey, Avery Copeland
April 06, 2021

Need an app on my phone for first free oil change. They could not down load the app so I had to pay for my first oil change. I will not be back. More

by this is xxxxxxxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Did not pay any attention to who waited on me.
Apr 06, 2021 -

Szott Ford responded

Hello, thanks for sharing your concerns on DealerRater.com. We apologize for your frustration. This is a simple issue to resolve. Please contact me directly for your free oil change, and we will happily give you a second free oil change for your troubles. Again, we apologize. All the best, Stephen Gabbara General Manager 248-215-5102

Apr 06, 2021 -

this is xxxxxxxx responded

You can shove your app up your a**!!!!! I don't want my second oil change free. I wanted my first oil change free. When I leased my last truck 3 people from the dealership tried to download the app with no success. No one told me that I needed an app to get my first oil change free. My last three trucks all got their first oil change free without an app. By the way General Manager Stephen Gabbara I did give my email address to the service tech. So the dealership does have it. Would you please tell them not to call, text, or email me as the next time you see me is when I turn in the truck and never again!

Apr 06, 2021 -

Szott Ford responded

Hello, we are happy to remove you from our email and call lists. However, I do not know your name; therefore, I cannot grant your request until I have that information. Please feel free to contact me privately if you would like.

April 02, 2021

Dan Kittle met and exceeded our needs for a loaded F150. We stated our requirements and in less than 30 minutes we were able to test drive it. Within 4 hours it was in our driveway! More

by christin.cherry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Kittle, Nick Riley
March 30, 2021

Avery was helpful from the start. Once I showed interest in a vehicle, he contacted me right away. There was no pressure from him, but he told me all my options. Glad I made the trip to Szott Ford, I had h More

by ammaier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Riley, Avery Copeland
March 28, 2021

Avery C. was extremely patient and accommodating. Everyone at the dealership was helpful and answered all of my questions. Avery took the time to let me test drive the vehicle and even found another More

by Mike M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avery Copeland
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