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Szott Ford

Holly, MI

4.6
651 Reviews

8800 East Holly Rd.

Holly, MI

48442

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Showing 651 reviews

August 11, 2021

Team did a very good job in explaining everything through out the car purchase process. More

by davidcpud
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Riley, Travis Corey
August 04, 2021

Szott is very deceptive. You'd think as much as they pay for advertising, they wouldn't have much left over to train their sales personnel and finance personnel so expertly in the art of deceptive pricing a More

by sert.responder26
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Kelley, Nick Riley
Aug 05, 2021 -

Szott Ford responded

Hello Scott, and thank you for sharing your thoughts and opinions on DealerRater. We are sorry to hear after three years you are unhappy. We take your concerns seriously and have reviewed the paperwork from both vehicle purchases. Unfortunately, upon our review, several details in your statement are inaccurate. One of the more significant discrepancies in your timeline is between the purchase of the Terrain and the Focus. You stated you brought the Terrain back after two days to purchase the Focus; however, it was much longer than that. We would have gladly taken the Terrain back and given a full refund had it been two days. Additionally, several of the figures mentioned in your statement are inaccurate. However, due to privacy laws, we cannot disclose the specifics of the transactions here. It would be our pleasure to review the paperwork in greater detail and answer any questions with the vehicle's owner. Don't hesitate to get in touch with me directly when it's convenient. All the best, Stephen Gabbara General Manager 248-215-5102

August 03, 2021

My wife and I have leased and purchased many vehicles through this dealership. The sales staff are excellent! I highly recommend them! More

by 12msk29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Ketchum, Nick Riley, Delila Brown
July 30, 2021

Outstanding trouble shooting, communication was fantastic. They were able to repair an issue that had frustrated other dealerships. I would recommend this dealership to all my friends More

by Djchiefbarriger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Swafford
July 30, 2021

Jani was awesome and very helpful. She was very accommodating from the moment we walked in the door until we drove away in the wife's new ranger. Szott was only dealership in reasonable distance t More

by Puckman429
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jani Minaudo
July 22, 2021

Fastest in and out i gave ever experienced. Nice people to work with, great salesman. Love RJ, Easy on and off Express way. Thank you More

by barb_m48466
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jani Minaudo, RJ Magiera
June 28, 2021

Excellent, made an appointment online, took my car on time, was done in 30min. They even gave it a quick wash. Great, friendly staff. More

by Sweetie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bailey Smith
May 24, 2021

Szott Ford always has the right vehicles on hand for purchase. Staff works hard to accommodate all your buying needs. Buying process moves very quickly. More

by edwardjbuilding
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Corey
May 24, 2021

This dealership is not only one of the cleanest dealers I’ve been in, but they are the most accommodating people I’ve worked with! Austin is the MAN! More

by Simps260
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Moore
May 22, 2021

Austin Moore was excellent to work with. I would be happy to recommend him to anyone looking to purchase a new vehicle at Szott Ford. More

by kentpeters24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Moore
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