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Szott Ford

Holly, MI

4.6
651 Reviews

8800 East Holly Rd.

Holly, MI

48442

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Showing 651 reviews

September 29, 2021

Tom Ryan is the best salesman around he answered any questions I had. Scott Ford has always been Convenient dealership I even sent my so to Tom and my son also bought a F150 from him. My wife bought an More

by roger.193
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ryan, Nick Riley
September 21, 2021

I'd like to thank Jacob Warner and his manager for helping me get an electric lumbar installed in the drivers seat and for finding me a spare tire. I'm disabled and in Mi. it's not uncommon for us to More

by tdfellows
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Ketchum, Nick Riley, Jacob Warner, Bailey Smith
September 16, 2021

Jake was professional and very knowledgeable about all of the Ford products He made me feel at home and his personality was terrific More

by Pduggie
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Riley, Jacob Warner
September 11, 2021

Great service they took care of me and installed a new set of wheels and tires that I bought from the dealership at a great price Thank you More

by sjloch1370
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Jones
September 08, 2021

Requested wiper repairs as my wiper speeds were messed up. After changing my wiper switch the manager told me everything but the wipers going back to the bottom was fixed. When i drove back my car, notice More

by Unhappy Camper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Hall
Sep 13, 2021 -

Szott Ford responded

Hello, and thank you for sharing your thoughts on DealerRater.com. We are sorry to hear your Service experience was not as great as we hoped. Now that we have an appointment set to correct your concerns, we hope everything will be excellent when we are done! All the best, Stephen Gabbara General Manager

September 04, 2021

Excellent service, friendly personnel and completely quickly and accurately! Took care of the issue on first visit to my liking. The dealership has been a pleasure to work with. Szott automotive defini More

by bourdgj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Warner, Andrew Hall
August 30, 2021

A totally seamless sales transaction with Szott. I cannot recommend Szott enough! An Outstanding dealership! More

by jhinterm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Ketchum , Dan Kittle
August 28, 2021

Just had our first oil change on our Explorer. I talked with a service advisor, sales manager, parts manager and three sales people while there. Each one of them was kind and helpful and made it a positive More

by 1$Signstud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hall, Andrew Hall
August 27, 2021

Very good service when I brought my vehicle in for excessive smoking. They found a service bulliten from Ford and corrected the problem. There was no charge ford covered the fix More

by Vmm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Hall, Betsy Rackliffe
August 26, 2021

Scott exemplifies professionalism, empathy and what customer service should be. I was overwhelmed with finding oil on my garage floor. As no service appointments were immediately available he found a t More

by Denise and Clint Cunningham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hall
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