Symdon Motors - Service Center

Symdon has an excellent service department! They get me in as promised and never takes too long. I appreciate the nice waiting area! They get me in as promised and never takes too long. I appreciate the nice waiting area! More

Very friendly and fast service. Even honored an expired coupon, which was most appreciated! Highly recommended. Even honored an expired coupon, which was most appreciated! Highly recommended. More

He always cares about our vehicles. And goes beyond to help us if we have more questions. And goes beyond to help us if we have more questions. More

Great service! The staff don’t seem pushy and gave me options what I could do, The staff don’t seem pushy and gave me options what I could do, More

Speedy efficient service. Friendly and helpful employees. Good service. Felt welcomed and appreciated. Will remain a customer because of this. Friendly and helpful employees. Good service. Felt welcomed and appreciated. Will remain a customer because of this. More

Always receive great service and/or maintenance from the dealership. Very professional and knowledgeable group of people there... dealership. Very professional and knowledgeable group of people there... More

Tried to do a good thing and keep my business local. ......Big mistake!!! Picked up my Telluride on Friday and now it's going into Kia to get fixed. I slid into a snowbank and had some minor bo ......Big mistake!!! Picked up my Telluride on Friday and now it's going into Kia to get fixed. I slid into a snowbank and had some minor body and Tire damage. Also, a horrible vibration at higher speeds. Went to pick up my vehicle and to my surprise it was not repaired fully. I was about ready to sign my paperwork and pay my Deductible and asked the body shop staff if I should drive my ride before signing my paperwork to make sure that the vibration was gone. They guy looked at me and said, "Oh, the vibration is not gone" He said, "I took two service Techs out with me and we are not sure where that vibration is coming from". "We think it might be the Drive Trans." What a shock!!! I asked, "So, why didn't you keep going and fix the issue" He said, "You are going to have to talk to your insurance." I called my insurance guy and he was shocked that there wasn't anything done or no Referral to take else where for further repairs. I'm 100% sure that the people in the Body Shop wasn't even going to mention the vibration not being addressed. My insurance guy suggested that I Call the Service Manager and see if I could get my Telluride back into the Service department to do diagnostics on the vibration. I called and explained the situation to Her and she said, "Can you hold on 1 second." I was assuming she was going to talk to the Body Shop to gather information. Nope, She just transferred the call to the Body Shop!!!! Absolutely unacceptable response for a Manager!!! I now have an appointment with Kia to get my vehicle repaired. Here is the worst part about this whole situation. After my Telluride is repaired, we are going to purchase a brand-new Silverado because we bought a small camper and it's a little too much for the Telluride. Looks like we will be taking our business out to Runde or another Chevy Dealership. What a missed opportunity!!!!! More

Great people and service. Made it easy to get the car fixed and a rental lined up. Jordan could be a bit friendlier on the phone, but overall satisfied with customer service. Made it easy to get the car fixed and a rental lined up. Jordan could be a bit friendlier on the phone, but overall satisfied with customer service. Thank you! More

Excellent service. The staff at Symdon are friendly and fast. I always feel welcome there. The staff at Symdon are friendly and fast. I always feel welcome there. More

Jeff and his team at the collision center took care of everything from start to finish. Made the process of getting my daughters car fixed very easy. Appreciated the timely service and excellent communi everything from start to finish. Made the process of getting my daughters car fixed very easy. Appreciated the timely service and excellent communication throughout the process. More