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496 Reviews of Symdon Motors - Service Center
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May 14, 2018
Great people and great service Its always a great experience going to see these guys. They are fun, friendly and helpful. Well worth the short scenic drive out of Madison. Its always a great experience going to see these guys. They are fun, friendly and helpful. Well worth the short scenic drive out of Madison. More
by TIM87
Verified Customer
May 10, 2018
Worth the wait - great service My car required a fix to its rear passenger door, they ended up needing to order additional parts to fix it, which is why it took longer than expected My car required a fix to its rear passenger door, they ended up needing to order additional parts to fix it, which is why it took longer than expected, but was totally worth the wait. They have me a loaner cruze to start, which was fine, but as soon as I mentioned that we were going to be moving, they swapped my loaner cruze for an SUV. They didn't have to, but it was much appreciated and helpful!! I hope I don't ever do any more damage to my car, but if it happens, I know where I'm headed!! More
by Pottertennis16
May 07, 2018
Excellent Service Symdon Motors is both knowledgeable and honest about what really needs to be taken care of at my visits. They even tell me what things may be coming Symdon Motors is both knowledgeable and honest about what really needs to be taken care of at my visits. They even tell me what things may be coming up down the road. More
by kings0
May 01, 2018
Service The quality of work that has been done on my vehicle has always been top of the line. The customer service has not always been top of the line. Please The quality of work that has been done on my vehicle has always been top of the line. The customer service has not always been top of the line. Please contact the owner to let them know about any replacement or repairs that need to be made and the possible cost before completing the service. Please give the service team information about a vehicle's history while the owner is servicing their vehicle at your location. This would help for situations that may be recurring and not resolved with one visit. More
by CPRIMROSE83
April 27, 2018
I am confident service of my auto is in good hands! I had a new set of tires put on my 2014 Impala. Symdon Motors had made me aware of a $100.00 rebate through the month of April. I took advantage of th I had a new set of tires put on my 2014 Impala. Symdon Motors had made me aware of a $100.00 rebate through the month of April. I took advantage of the rebate. More
by djspangler1
December 30, 2016
Terrible Experience My wife and I had our car towed to Symdon's on November 2nd. We needed the front right fender and radiator replaced. Took two weeks to get car worked My wife and I had our car towed to Symdon's on November 2nd. We needed the front right fender and radiator replaced. Took two weeks to get car worked on, when they told us it was done my wife went and picked up the car. The headlight and blinker lights had not been replaced and the check oil light was on. Once they corrected that my wife got on the highway and no more than 5 miles the car began to overheat. Stranded on the highway in the dark, my wife called Symdon's and they came and picked her up and towed the car. We were told that we would be getting reimbursed half of our deductible for their mix up and for the inconvenience. About a week later we were told the car was done again. We live about 30 minutes away so we again drove up to pick the car up. About 20 miles later the coolant gauge began to beep and had to return the car to Symdons. We didn't hear from anyone for about week which I then called to speak to the service manager, but was given another mechanic. I proceeded to explain to him about the whole situation, he told me that he would talk to others and get back to me. He never did. About another week later we were told that the engine needed to be replaced and they were waiting on insurance to give the ok. This was finally done and we finally got our car back on Dec. 19. When we asked when we should expect the reimbursement of half our deductible they told us they weren't doing that anymore. I proceeded to call Mr. Symdon himself and explain the situation, he told me that he would investigate and look into it and get back to me. It's been over a week and I have not heard from him. Bad situation all around, terrible communicators, and promised things to their customer that they didn't back up. Felt like they didn't value our time. WILL NOT DO BUSINESS WITH THEM AGAIN! More
by Brock Gille
Employees Worked With
Multiple
