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Symdon Motors - Service Center

Mount Horeb, WI

4.7
496 Reviews

496 Reviews of Symdon Motors - Service Center

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June 11, 2018

The Service department is very professional and friendly. The service department goes out of there way to help. You can call for an appointment and they will do everything they can to accommodate you. Very fr More

by DEB.KAHL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Higgins-Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Lacy in parts., Tim Waterbury, Steve Borne
June 05, 2018

Always a pleasure to visit Symdon Motors in Mt Horeb Love the waiting room, TV popcorn, cookies, soda! The people are very friendly and remembered who I was from when I bought the car back in November. More

by NDIETER@MAC.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Boczkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Barry, Judy Lauffer
May 29, 2018

Great visit Very nice, friendly family run business. Our family buys all our trucks from Symdon. Great sales people and great work service. !!! A+ all the way More

by mixiebabes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Higgins-Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Borne, Judy Lauffer
May 22, 2018

Symdon Motors changed the oil in my 2013 Chevy Cruze. Symdon Motors staff were very friendly and easy to talk to. They were efficient and quick. the facility is clean and they have a comfortable waiting More

by shendrickson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Borne, Judy Lauffer
May 21, 2018

manufacture recall Had to bring in SS for steering recall. Had to make two trips since they had to check the steering to see which part it needed. Took extra day because More

by patricia.ward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Lauffer
May 19, 2018

It was smooth and efficient It was great and efficient service. Even though it was for oil change and tire rotation, it was smooth and easy to get service done. More

by djpaynter
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Higgins-Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2018 -

Symdon Motors responded

Thanks so much for your positive review. While many people focus on the big service appointments, we know that the ones you have more frequently, such as oil changes and tire rotations, are just as important, and we are glad you were pleased. We will see you next time! ~Angela McCully, Customer Relations Manager

May 16, 2018

Excellent Everyone at this dealership is straight forward and honest! It’s a pleasure every time I have to bring my car in. I know that their feedback is honest More

by KLISMITHH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Higgins-Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Borne, Judy Lauffer
May 21, 2018 -

Symdon Motors responded

Thank you for the glowing review! Our team works hard to make sure every appointment is a good one, and we hope to be your trusted dealership for years! ~Angela McCully, Customer Relations Manager

May 14, 2018

Oil and filter change Prompt, efficient check in. Jack was very helpful in the process. Oil change with filter replacement. Also had tires rotated. Very friendly staff More

by TEALWING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Flesher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2018 -

Symdon Motors responded

Thanks for letting us know our processes are working and our team members a friendly and efficient. Knowing that regular service continues to be a good experience for our customers helps us, and sharing that via a review helps current and future customers. We really appreciate it! ~Angela McCully, Customer Relations Manager

May 14, 2018

Excellent service, always I always walk away with a positive experience after having service completed on my vehicle. They’re very through and do not pressure me into anything More

by D.Hendrickson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2018 -

Symdon Motors responded

Thanks for the positive feedback! We pride ourselves on our no-pressure approach in both sales and service, and we are glad it is always a good experience for you when you visit us. We will see you next time! ~Angela McCully, Customer Relations Manager

May 14, 2018

Side Dection System wasn’t working. Service was quick and vehicle was repaired before promised and was repaired 100 percent. Great to have side dector system working once again - I than More

by ddwilk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Higgins-Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Borne
May 21, 2018 -

Symdon Motors responded

Thanks for the positive feedback! We know that sometimes things will need to be repaired on all vehicles, so when you have to come in, we try to make it a pleasant experience, as hassle-free and quick as possible. We appreciate your business and the nice review. ~Angela McCully, Customer Relations Manager

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