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Symdon Motors - Service Center

Mount Horeb, WI

4.7
517 Reviews

517 Reviews of Symdon Motors - Service Center

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June 27, 2025

Friendly courteous helpful will summarize the way this dealership takes care of their customers from what I've seen More

by victomhell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Nothdorf
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Rizzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2025

Levi and Emily were very helpful and understanding when it came to figuring out what the humming noise from my vehicle was. The service techs took the time to figure it out and replace the bearings. The se More

by khoward1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levi, Emily, Cindy Higgins-Regan
June 06, 2025

They had my truck for three days to complete warranty work and I finally received a call from the cashier folks in service that my vehicle was ready but they couldn’t speak to all that was done. Would ha More

by KKMS25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean did not call me back with work completed.
Jun 26, 2025 -

Symdon Motors responded

Thank you for reaching out to us. Here at Symdon Chevrolet of Mount Horeb, we strive to communicate in a clear and timely manner with all of our customers, though we are human and make occasional mistakes. After speaking with our Service Manager, Emily, if this is the customer she believes it to be (it is hard to match up user names and customer names sometimes, as we are a busy shop) it sounds like we completed your warranty work as soon as the part came in, which sometimes takes a few days, or longer if there is a backlog, and she personally called you back once it was completed. We do have 6 GM Certified Master Technicians, one with a World Class rating, all of whom are able to do technical engine repair, though there are certain highly specialized jobs that one or two of them truly excel at, and when one of those particular jobs comes up, we try to make sure the right tech takes the job. Service departments around the area are very busy right now, but I do promise you, we are making every effort to take the best possible care of our customers. If any of your concerns was not addressed, or if you have further concerns, we want to make sure you are heard and assisted, and our Service Manager Emily is here Monday-Friday. She can be reached at 608.437.5555.

June 06, 2025

I want to give a HUGE Thank you to Symdons of Mount Horeb. I was on the hwy close to their shop about 2:25pm when I heard a 'sssshhhhthumpthump' I stopped and found a 'nail' in the back tire. I calle More

by Jane
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Higgins-Regan
May 17, 2025

A friendly and knowledgeable staff. All communication was professional, easy to understand and complete. My vehicle was ready when they said it would be ready. More

by customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Heaton
May 07, 2025

Friendly, efficient, courteous. I will not hesitate to give the rest of the organization my business. More

by KOLOSKD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan, Body Repair Shop Staff
April 28, 2025

Polite and professional service from the time of making the appointment to dropping off the vehicle for service,and picking up a rental car, and picking up my vehicle when complete. More

by paul.rhyner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke?, Emily, Cindy Higgins-Regan, Jack Regan
April 16, 2025

They delivered like and when they said they would. Very good experience and great work. More

by BOHLFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Higgins-Regan, Jack Regan
April 09, 2025

Bought a 2025 equinox love it and got a good trade in. Would recommend to.anyone More

by CAMHYNEK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela McCully
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Boczkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Symdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Higgins-Regan, Jack Regan
April 09, 2025

Thank you for getting us in on short notice. You are awesome!! We didn't see LeeAnndra there that day, but she has helped us so much in the past and very much appreciated!! More

by HEFTYTAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LeeAnndra, Cindy Higgins-Regan, Jack Regan
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