
Swickard Toyota
Edmonds, WA
Filter Reviews by Keyword
By Type
1,575 Reviews of Swickard Toyota
From the beginning to the end the entire experience was regrettable. Several details prior to my used car purchase can only be described as very poor business ethics. In my opinion the comment I made a regrettable. Several details prior to my used car purchase can only be described as very poor business ethics. In my opinion the comment I made about ethics is a result of poor training, lack of experience and dishonesty. It was very hard to get answers from the salesmen who worked with me. The answers I was given differed with each person I spoke to. I've lost a lot of sleep over the deal and I don't want to re-live the long list of details. So that is the extent of my review. Take your time when dealing with Magic Toyota. Be careful. Do not assume that the same standard of excellence that is synonymous with the name Toyota will be available at Magic. My experience suggests that it isn't. Thanks for reading this. John Dewey More
Had regular oil change service done. Brought my car in and it was done in a very quick and professional manner. The service person was very friendly. and it was done in a very quick and professional manner. The service person was very friendly. More
Magic Toyota Scion is my number one choice for all my auto needs. Although I did not purchase my truck there they treat me as though I did. I refer everyone to Magic Toyota, my mother just bought her new auto needs. Although I did not purchase my truck there they treat me as though I did. I refer everyone to Magic Toyota, my mother just bought her new Carolla there. I wouldn't trust anyone else under my hood. Two thumbs ups. More
helpful and friendly guys .. asked a lot of questions being a first time buyer of a new car .. Joon gave his honest suggestions about whether i need a few of the accessories, whether i need to go for a h being a first time buyer of a new car .. Joon gave his honest suggestions about whether i need a few of the accessories, whether i need to go for a hybrid option etc .. so i felt i was not being pushed to buy something that i may not need .. i was able to bargain to a certain limit and i am feeling ok about the price i finally bought my Highlander for .. ( may feel different in future if someone else bought the same car for a lower price ;) .. but i am OK right now ) .. Again where ever we go, our bargaining skill matters .. More
Buying process was amazing and easy! Felt like they were really working to get me the best deal! Service Dept is AMAZING! Christine/Lionel=Awesome really working to get me the best deal! Service Dept is AMAZING! Christine/Lionel=Awesome More
We come to Magic Toyota because of the attention their staff gives us. There is nothing worse than walking onto a car lot and having someone attack you with questions of what u are looking for. We have staff gives us. There is nothing worse than walking onto a car lot and having someone attack you with questions of what u are looking for. We have not felt like that at Magic. We have purchased 3 vehicles...... all from Magic. We trust Khing and that's a big deal when it comes to servicing our car. We NEVER feel like "Magic is out to take our money". Khing always gives us facts and tells us if things need fixing now or if it can wait....... and how long we have before it needs replacing. I wouldn't take our car to anyone else! More
I didn't even buy my new Toyota here, yet I was treated as though I had, with courtesy and prompt service. I was able to get my car serviced without having a previous appointment. I couldn't believe how as though I had, with courtesy and prompt service. I was able to get my car serviced without having a previous appointment. I couldn't believe how 'user friendly' the employees were - all of them - from the techs and parts counter to the receptionist and payment clerk. I have never been this impressed with a dealership before. I'm almost embarrassed that I didn't buy my last two Toyotas at Magic - I will next time. More
Great service: prompt and friendly. Very curtious and professional. I would highly recommend Magic Toyota for both purchasing a vehicle and servicing. Love the easy web-based scheduling. professional. I would highly recommend Magic Toyota for both purchasing a vehicle and servicing. Love the easy web-based scheduling. More
We have always received prompt and courteous service since purchasing our 2007 Prius. Mr. Ly is always willing to listen and perform his duties without reproach. since purchasing our 2007 Prius. Mr. Ly is always willing to listen and perform his duties without reproach. More
I bought a new Toyota Corolla 2011 last August, 2011 from this dealership after canceling a rotten used car deal and with my Insurance agent's advice was persuaded to try and shop one more dealership. I had this dealership after canceling a rotten used car deal and with my Insurance agent's advice was persuaded to try and shop one more dealership. I had serious misgivings about trying again ; however this dealership took the time to let me test-drive a number of vehicles, answered all my questions, and let my agent carefully analyze and review all the sale paperwork before finalizing the deal. The dealership is honest, trustworthy, and takes good care of its customers, and that's is coming from a long-time FORD, GMC, and former Chevrolet car owner. Their scheduled maintenance is always done right and they also check other things such as tires, and fluid levels during a scheduled oil-change. More