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Swickard Toyota 101

Redwood City, CA

4.7
1,031 Reviews

386 Convention Way

Redwood City, CA

94063

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Showing 1,031 reviews

May 21, 2025

Sean Amir and Yosef Bafaiz helped me find my car and complete my purchase of a Prius. They were courteous and respectful. After returning a car rental I had been driving, Sean even came to pick me up to More

by merrymac2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yosef Bafaiz, Sean Amir
May 21, 2025 -

Swickard Toyota 101 responded

We're delighted to hear that Sean and Yosef provided such courteous service during your Prius purchase at Swickard Toyota 101, Mac. It's great to know they went the extra mile for you, literally! Enjoy every moment with your new car!

May 12, 2025

It took them 4 hours to do an oil change and the service person said that my car has been washed and my car was not washed More

by forget109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dillon Shanahan
May 12, 2025 -

Swickard Toyota 101 responded

I'm sorry to hear about the delay and miscommunication regarding your car wash. We strive for efficiency and transparency, so it's disappointing that we fell short during your visit. Please feel free to reach out to me if you'd like us to address this further or if you have any other concerns. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

May 11, 2025

Very realizable dealership. . took my car and the service was great. Place is nice too. More

by Whitear01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROLDAN
May 12, 2025 -

Swickard Toyota 101 responded

Thanks so much for choosing Swickard Toyota 101! Safe travels ahead!

May 10, 2025

Derrick was amazing(the sales person) Finance person was good, but actually didn't explain anything unless we asked questions. We actually ended up punching something that we didn't want or need More

by dadhom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick in sales
May 14, 2025 -

Swickard Toyota 101 responded

Thank you for sharing your experience with us at Swickard Toyota 101. We're glad to hear Derrick provided great service, but we're sorry about the confusion during the finance process. Your feedback is valuable and will help us improve our communication in future transactions. If there's anything we can do to assist further, please let us know! Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

May 02, 2025

I dealt with Sean Amir, who was pleasant, professional and courteous! I came in to the having a good idea what I was looking for and the staff was professional and accommodating. I am pleased with my expe More

by CO 904
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Amir, Carlos Torres
May 02, 2025 -

Swickard Toyota 101 responded

Thank you for sharing your positive experience with Sean and the team at Swickard Toyota 101! We're delighted to hear that our staff was professional and accommodating during your visit. Enjoy your new vehicle, and we look forward to serving you again in the future!

April 29, 2025

Neil was wonderful. I was in and out in an hour or so. I was very happy with him. More

by mamasklar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil-great
Apr 30, 2025 -

Swickard Toyota 101 responded

We are glad to hear that Neil provided excellent service and got you back on the road quickly. Thanks for choosing Swickard Toyota 101!

April 27, 2025

your service and support is very appreciated. Thank you so much. I am very satisfied with your service and support. More

by Mason Lu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
sanveer
Apr 29, 2025 -

Swickard Toyota 101 responded

Mason, we're delighted to hear that you're satisfied with the service and support from Swickard Toyota 101. Thank you for your kind words!

April 22, 2025

My car was serviced in a quick and efficient manner. New tires and alignment was also advised and this was done as well. My car was washed as well . More

by SKUMSW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Mapanao
Apr 22, 2025 -

Swickard Toyota 101 responded

We're delighted to hear that your service experience at Swickard Toyota 101 was quick and efficient! It's great to know our team took care of everything, including the new tires and alignment. Thanks for choosing us!

April 21, 2025

My first visit to the Swickard Toyota 101 Service Department was outstanding, primarily due to Dillan Shanahan. He was friendly, accommodating, and incredibly helpful throughout the process. The serv More

by JKM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillan Shanahan
Apr 22, 2025 -

Swickard Toyota 101 responded

We're delighted to hear that Dillan and the Swickard Toyota 101 Service Department made your first visit outstanding! Our team is committed to providing a smooth and transparent experience, so it's great to know we hit the mark. Thanks for recommending us!

April 21, 2025

Dillan Shanahan did a great job helping me out with my service. I got a good deal, my car was cleaned up nicely too More

by vys.shenoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillan Shanahan
Apr 21, 2025 -

Swickard Toyota 101 responded

We're delighted to hear that Dillan provided you with excellent service and a great deal at Swickard Toyota 101! It's wonderful to know your car was cleaned up nicely too. Thanks for sharing your experience!