Swickard Toyota 101

I return again and again to service my Prius because of the Excellent service and friendly, knowledgeable service advisors who answer my questions clearly. I trust their work and service recommendations, a the Excellent service and friendly, knowledgeable service advisors who answer my questions clearly. I trust their work and service recommendations, and that means a lot. More

BUYER BEWARE! !! Seriously!!! We are an out of state buyer and saw from many reviews (other web postings too) that they are shady with pre-owned sales transactions. !! Seriously!!! We are an out of state buyer and saw from many reviews (other web postings too) that they are shady with pre-owned sales transactions. We were to the point of talking about how to transfer funds after working on a 2011 Rav 4 Limited ~ Forest Pearl (rare car) with 79,613 miles they posted on their webpage that morning. We had direct conversation with a salesperson from 10AM until 7PM, texting and talking live many times and they sold the car to another person in the dealership by 7PM, as we were working on how to send funds. We were not even made aware that someone else was looking at the car! So frustrating! They don’t even offer to accept a down payment while conducting your due diligence on a vehicle. The sales person (Sean Amir) was incredibly helpful, but then wouldn’t answer my phone call as to how to transfer funds. We got the news that another sales person sold it thru a text from him instead Upper Mngmt. will say that they will warn you in advance that they can’t “hold the car” while you’re doing due diligence in looking at the reports and videos that the preowned salesman sends and works hard to make a professional sale. Several managers would not even answer to talk live when the problem occurred. UNPROFESSIONAL Dealership obviously doesn’t stick up for their hard-working sales people or an out-of-town buyer. WALK AWAY FROM ANY POSTING Unless you are local and CAN BE IN PERSON because that’s the only way to be working on a vehicle with this dealership. Walk away for sure! More

Excellent service. We had many questions--ranging from advantages/disadvantages of all wheel drive systems to pros and cons of leasing. Our salesman, Gorkem Saldamli, We had many questions--ranging from advantages/disadvantages of all wheel drive systems to pros and cons of leasing. Our salesman, Gorkem Saldamli, patiently and competently steered us through the labyrinth of issues. Very satsified with the individualized attention we received. More

Staff members are helpful. A service advisor came by a few minutes after I arrived and did the paperwork. The car was not ready after 8 hours and the service advisor never cal A service advisor came by a few minutes after I arrived and did the paperwork. The car was not ready after 8 hours and the service advisor never called me. I called to inquire but nobody returned my call so I showed up at 4:30 PM to pick up my car - still not ready . A few minor kinks to work out before this new ownership can match the old Toyota 101. More

David Rotter was the best. .!! He was very professional, friendly and courteous. He explained the entire service in great detail making it easy to understand, most of all, I fe .!! He was very professional, friendly and courteous. He explained the entire service in great detail making it easy to understand, most of all, I felt that he was honest and that is a great value to have. Thank Mr David Rotter. More

I have always serviced my Prius at Toyota 101. They are efficient and knowledgeable. I'm a customer for "life". They are efficient and knowledgeable. I'm a customer for "life". More

Good and fast service. Polite and professional agent. Waiting time is short and nice environment Polite and professional agent. Waiting time is short and nice environment More

Great place, everyone there made us feel welcome and comfortable. The ease of buying my truck was the best I've ever experienced. Would definitely recommend Swickard Toyota to friends and family. Th comfortable. The ease of buying my truck was the best I've ever experienced. Would definitely recommend Swickard Toyota to friends and family. Thank you to everyone who helped us. More

Neil is the most awesome service rep. he got my car done quickly, so I could drive myself to my zumba class, and we didn't have to use the back up plan of the driver taking me there and he got my car done quickly, so I could drive myself to my zumba class, and we didn't have to use the back up plan of the driver taking me there and back. He finds me the most cost effetive ways of getting things fixed. I could not be happier! More

Not pleased with service personal. Never called me back. My shakes while driving Freeway freeway Never called me back. My shakes while driving Freeway freeway More