Swickard Honda | Page 21

Warranty repair, ZERO follow through, not any sort of communication and when I wrote a Google review someone replied from Swickard saying they'd contact me and I've not heard a peep in two weeks which communication and when I wrote a Google review someone replied from Swickard saying they'd contact me and I've not heard a peep in two weeks which is completely unacceptable. DO NOT GO HERE, it was a nightmare of non-stop ineptitude. Even did Night Drop thinking that would help but I cannot recommend a business that operates like the least of their concerns is Customer Service. Horribly disappointing and even though I'm local I will drive across town so I never have to set foot at Swickard Honda again. Am considering a new car but with how poorly they handled this situation, I'll buy elsewhere. They said I needed a repair that was recently performed somewhere else, THAT is another reason to steer clear of this Service Department. More

Great service and friendly customer support Would recommend to anyone Coupons usually never work due to timing of service recommend to anyone Coupons usually never work due to timing of service More

Swickard Honda was easy to do business with. We appreciate Stephen's no pressure way of doing business. We appreciate Stephen's no pressure way of doing business. More

Service team is always very helpful and friendly. They always remind me of maintenance based upon miles, but are never pushy about making you complete them. I always feel like I am treated well and They always remind me of maintenance based upon miles, but are never pushy about making you complete them. I always feel like I am treated well and my cars are well taken care of. More

Wonderful, easy, and low pressure experience! We worked with Cruz and he was a great host and helped us out throughout the whole process. We worked with Cruz and he was a great host and helped us out throughout the whole process. More

My experience with the service at Swickard Honda was efficient and professional. Service rep explained and recommended more timely services, which I agreed upon. Nice to have service dept. watching out efficient and professional. Service rep explained and recommended more timely services, which I agreed upon. Nice to have service dept. watching out for you. More

Tina and Casey were incredibly friendly and helpful. They kept me up to speed on the progress of my Ridgeline being serviced up to completion. They kept me up to speed on the progress of my Ridgeline being serviced up to completion. More

Stephen was knowledgeable, effective, communicative and personable as he showed us the Honda CRV-S Hybrid. He allowed us the time to think about the purchase offering us snacks and drinks. He even went s personable as he showed us the Honda CRV-S Hybrid. He allowed us the time to think about the purchase offering us snacks and drinks. He even went so far as to tell me he would tutor me on the issues I was unfamiliar with in the hybrid. I totally appreciated Stephen’s non aggressive attitude. More

Very friendly, competent, and thorough. A pleasure availing their services. No complaints at all in my mind. A pleasure availing their services. No complaints at all in my mind. More

Great attention to detail and answered all my questions accurately. Builds good rapport with customers accurately. Builds good rapport with customers More