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Swickard Honda

Gladstone, OR

4.6
662 Reviews

19400 SE McLoughlin Blvd

Gladstone, OR

97027

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Showing 662 reviews

August 16, 2024

Everyone at this location was very kind & did everything in their power to help me out with my situation! I forgot most of the peoples names but the manager from the location and Ramone were beyond helpful More

by dessalvarezz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramone Watson
Aug 19, 2024 -

Swickard Honda responded

Thank you for the kind words! We're glad to hear that our team, including Ramone and the manager, provided excellent service at Swickard Honda. We appreciate your support!

August 16, 2024

Fantastic work and fast didn’t wait long for the job to be completed as promised More

by Kingdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Covert, Traci Amor
Aug 19, 2024 -

Swickard Honda responded

Thank you for your positive review of Swickard Honda, Kingdan! We are thrilled that your service experience was quick and satisfactory.

August 15, 2024

Good Dealership to bring in vehicle for service work. Decent availability for appointments when needed More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JADA
Aug 16, 2024 -

Swickard Honda responded

Thanks for the feedback! We're glad to hear you found our service at Swickard Honda convenient and accommodating. We appreciate your support!

August 13, 2024

Communicates well. Had a very long wait prior to being offered a courtesy car.Would like to have had that happen sooner. More

by njpattin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Covert, Traci Amor
Aug 13, 2024 -

Swickard Honda responded

Thanks for your review and feedback. We appreciate the compliment on our communication and will work to improve wait times at Swickard Honda. Safe travels from all of us!

August 12, 2024

Luis was very helpful and was our advocate during the deal. We are very glad he was our sale person More

by catsfive
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Covert
Aug 12, 2024 -

Swickard Honda responded

We are glad to hear that Luis provided excellent sales support. Thanks for choosing Swickard Honda.

August 11, 2024

Excellent. I've always had positive, trustworthy interactions. I've never felt that I was being pushed to have unnecessary service done. My questions have been More

by lynnetta.wisler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Covert, Traci Amor
Aug 12, 2024 -

Swickard Honda responded

Lynnetta, we're delighted to hear about your positive experiences with us at Swickard Honda. Thanks for sharing your feedback!

August 11, 2024

Had a great experience at Swickard Honda. . we wanted to get a Prologue in North Shore Pearl. They did.not have one on the lot but found it at another dealer so we were able to get it the same More

by jonstanis
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelsie Poirier, Taylor Covert, Traci Amor
Aug 12, 2024 -

Swickard Honda responded

Jon, we're glad to hear that our team at Swickard Honda could help you get the Honda Prologue in North Shore Pearl so quickly. Enjoy your new ride!

August 11, 2024

Back office guy tried to add a somehow forgotten destination charge after already agreeing to price fees and taxes. I walked. Salesman took the blame but think it was the back office guy who said he More

by beek11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Back office
Aug 12, 2024 -

Swickard Honda responded

We apologize for the frustrating experience you had. This is not how we aim to conduct business, and your feedback is concerning. We would like to understand more about what happened and make things right if possible. Please reach out at your convenience. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

More
Aug 13, 2024 -

beek11 responded

Long story short after getting the total price, registration dealer fees etc. was about to leave when a back office guy, won’t mention name said he would give me a 1000 more off if I bought right then. Half hour later asked if that was still good and getting an affirmative said let’s do it. Papers started getting drawn up and another back office guy came in, I was told they forgot to add in the 1300 destination charge. Yah who is the professional here, forgot exact words. I walked

More
Aug 14, 2024 -

Swickard Honda responded

We apologize for the frustrating experience you had. This is not how we aim to conduct business, and your feedback is concerning. We would like to speak with you about what happened and try to make things right if possible. Please reach out to the email address below with your full name and contact number and I will have one of our Sales Managers call you. Also, when you contact me, please reference the name "beek11" so that I can reference that email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

More
August 10, 2024

Swickard Honda is a great dealership where I bought my 2024 Honda CRV, great maintenance services and all employees great to their customers.Thank you for being nice to your customers I appreciate it. More

by ricardocatabay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina and Jada , Taylor Covert, Traci Amor
Aug 12, 2024 -

Swickard Honda responded

Thank you for sharing your positive experience! We're delighted to hear that our team at Swickard Honda provided excellent service and helped with your 2024 Honda CRV purchase. We appreciate your support!

August 08, 2024

Everything went as planned. The sales and service folks were welcoming and knowledgeable. All was good. More

by dtripp8785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TinA
Aug 08, 2024 -

Swickard Honda responded

We're glad to hear everything went smoothly and that our team at Swickard Honda made you feel welcome. Thanks for the positive feedback!

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