Swickard Honda

In and out quick. Friendly and helpful. Explained everything. Comfortable waiting area. Washed the car when done Friendly and helpful. Explained everything. Comfortable waiting area. Washed the car when done More

I purchased my Honda Odyssey from Swickard and have returned there for maintenance and questions every time the need arises. They are always ready to help with a smile or a word of welcome and then tr returned there for maintenance and questions every time the need arises. They are always ready to help with a smile or a word of welcome and then treat you like they would like to be treated if they were in your shoes. More

My company car was purchased here in Nov. 2023. I have taken my car here for all the maintenance and recalls. For the most part the service had been fine. My last service this past week was 2023. I have taken my car here for all the maintenance and recalls. For the most part the service had been fine. My last service this past week was exceptional because of Angel my service technician. He took pictures of the vehicle and asked me questions. Noted the my service was covered with my service plan. I questioned this because the last 2 service visits I was charged. He researched if for me and found discrepancies in the billing and was able to get me credit on items I was charged that was covered on my maintenance plan and got an oil change added for when my plan expires since I was incorrectly charged. I made a point to let the service manager know that Angel went over and above. Ask for Angel! He will take great care of you😊 More

Swickard Honda is my Dealership of choice for several reasons. The overall experience is satisfying, & they seem to blow up preconceived notions of the often dreaded word “Dealership”. They strive to exc reasons. The overall experience is satisfying, & they seem to blow up preconceived notions of the often dreaded word “Dealership”. They strive to excel, & they do! The Service Advisor that I applaud @ the Gladstone location is Kasey O. Hassen Ali. He’s focused, intelligent, detail oriented, kind, & is well-versed in his duties. He is an asset to both the Dealership & its’ Customers. I have had total satisfaction with all work done on my 2015 Honda Fit over the past years. All Employees with whom I have interacted with are top notch. Prices are in line with the current market-we get what we pay for… A caring attentive attitude, competitive pricing, shuttle service if needed, and good Sales & Parts Departments-this is Swickard Honda. Visit Swickard Honda in Gladstone & see for yourself. More

I love Swickard Honda service dept. I always feel welcome and valued. Thank you for the refreshments and my shuttle home. Your shuttle driver is welcoming and a very proficient driver. I always feel welcome and valued. Thank you for the refreshments and my shuttle home. Your shuttle driver is welcoming and a very proficient driver. Good job Honda! More

The customer service is always excellent. The staff is so friendly and knowledgeable. I love the extra service they give by washing my car. What a nice surprise! Thanks again! The staff is so friendly and knowledgeable. I love the extra service they give by washing my car. What a nice surprise! Thanks again! More

I did purchase a vehicle from swickard honda on 2/27/25. The vehicle is nice, that is why they get a couple stars. Unfortunately, they were not transparent with there pricing. Repeatedly said "no" to the no The vehicle is nice, that is why they get a couple stars. Unfortunately, they were not transparent with there pricing. Repeatedly said "no" to the northwest 360 shield protection warranty. Than was told that this option was already on the vehicle and that I would have to pay additional for it (apparently it comes on ALL of there cars). They came back with "the best we can do is x amount off the warranty" to be out the door. The first bullet of the 360 shield contract states that it is optional. They took me for an extra $1000 for something that I made CLEAR I did NOT want. This really could have been a positive experience but it wasn't. I will not be back. More

My car has been acting up. When I went to Swickard service all I could do was explain noises and vibrations. Jada was so kind and professional. She helped me drill down to wher When I went to Swickard service all I could do was explain noises and vibrations. Jada was so kind and professional. She helped me drill down to where to where they should start. I’m not mechanical but she is! She has a gift! More

My service agent makes sure the work is done accurately and within the time estimated for completion. I am always happy with my service experiences at Swickard Honda. and within the time estimated for completion. I am always happy with my service experiences at Swickard Honda. More

Olivia Rozema at the service desk took excellent care of me and my car. My appointment made through the 800 number got screwed up, but Olivia and her supervisor sorted it out quickly. My shuttle driver turn me and my car. My appointment made through the 800 number got screwed up, but Olivia and her supervisor sorted it out quickly. My shuttle driver turned out to be the customer service manager (I could be remembering his title incorrectly), Craig York. Had a nice chat with him on the drive home about Honda and his many years of experience working in a competitors dealership. He spoke very highly of Swickard. All the of the people I worked with were extremely positive and the type of people it just feels good to be around. I could not possibly recommend this dealership any higher, my experience was 10/10. More