Swickard Chevrolet of Thousand Oaks
Thousand Oaks, CA
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as soon as i entered i was greeted warmly and professionally. I felt like i was truly welcomed there and that they didnt just see me as a potential sale. i was shocked at how knowledgeable the sa professionally. I felt like i was truly welcomed there and that they didnt just see me as a potential sale. i was shocked at how knowledgeable the sales person was. I received a fantastic deal and was treated like a king. I strongly recommend this dealership, but more than that i recommend the sales person Michael Juniel More
Purchasing my Cruze from Silver Star Chevrolet was by far my best car buying experience ever. I have purchased and leased a number of cars over the years but this was the easiest most worry free experience. my best car buying experience ever. I have purchased and leased a number of cars over the years but this was the easiest most worry free experience. Michael was cordial and very knowledgeable, and very laid back. He wasn't your typical pushy salesman. Once we agreed to a deal I dealt with the business manager Mel and he wasn't your typical business manger he went over a few products but didn't bombard me with them. Silver Star is not your typical car dealership. Great staff, great service and my Cruze is a great car. The only issue that I had was that I didn't know that they were there. I visited a number of dealerships before contacting COSTCO and being told that Silver Star was my local dealership. I drive down T.O Blvd everyday and never noticed the store. Get the word out guys more people need to experience this not so typical car dealer. Thanks Mike and Mel!!! More
After reading reviews on the Cruze, and showing an interest, I was contacted almost immediately by Chris Lopez. He took me for a test drive and pointed out some of the features. I came back the follow interest, I was contacted almost immediately by Chris Lopez. He took me for a test drive and pointed out some of the features. I came back the following day as the salesperson at Kemp Ford was not hospitable. I liked Chris's approach as he was not "pushy" but friendly and amicable. While going over the price with me and then going to his manager, Bill, he offered to get me a bottle of water or a soda. Once the price was settled, and before I drove off in my new car, he again asked me if there was anything I wanted him to go over.He give me the manuals for both the car and On Star and showed me a smaller version of the car's manual, a fast study so to speak. Chris also let me know that if I had any questions or needed to come in for anything, he would be there to go over whatever was needed. Bill, his manager, said the same thing. I would recommend Silver Star Dealership to anyone. More
I had visited a number of dealers before stopping at silver star. Michael greeted me with a smile and welcomed me to the dealership. He actually listened to me as I told him the truck that I wanted. He silver star. Michael greeted me with a smile and welcomed me to the dealership. He actually listened to me as I told him the truck that I wanted. He helped me to find the exact truck that I wanted and showed me a bunch of options that I didn't even know the truck had. He gave me a great deal on the truck and on my trade. If you are looking for a new chevy silver star is a great place to buy a car. If you want a no pressure salesman that will get you what you want see mike j. More
This dealer was SOOOOOOOOOOOOOOO rude. I would never use them EVER. We walked out and ended up going to Paradise Chevrolet, getting the price we wanted (which this dealer told me that Paradise was LYING and them EVER. We walked out and ended up going to Paradise Chevrolet, getting the price we wanted (which this dealer told me that Paradise was LYING and wouldnt be able to give the price). He was rude, treated us horribly and wasnt even willing to listen to a word we had to say. Costco had referred us to this dealership through their program and we were supposed to get a "special price" for Costco members. This dealer tried to explain to me that the price wasnt right because they hadnt figured in his salary or the cost of electricity to run the dealership. IM SORRY WHAT???? Never ever will I step foot on this lot again. More