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Swickard Chevrolet of Thousand Oaks
Thousand Oaks, CA
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I was looking for Chevy Cruze to lease. I called many dealerships, and got very different quotes. None of the salesmen I talked you really gave me a definite answer about the range of the monthly payment dealerships, and got very different quotes. None of the salesmen I talked you really gave me a definite answer about the range of the monthly payments, down payment, ... When I contacted Silver Star Chevrolet, I was directed to Peter Baca. Through email, he gave me all the information I needed, I gave him the range of my credit score and he told me what the down payment and monthly payments would be. I went to the dealership the same day. Peter was really helpful. I paid the same down payment he had told me in his email. They did not have the car in the color I wanted and they offered to find one for me from other dealerships. In the end they gave me $10 off on the monthly payments to get the car in the colors they had on their lot. They whole thing lasted less than an hour. I had a great experience with them, and they keep following up to make sure I am satisfied. I definitely recommend them, especially Peter Baca. More
All my technical questions were answered without having "I will have to check on that and get back with you", great knowledge of the product. I had my 5 year old daughter and wife with me and the staff was "I will have to check on that and get back with you", great knowledge of the product. I had my 5 year old daughter and wife with me and the staff was entertaining to my young daughter, nice staff. More
Well when i visited the Dealership i was plesantly surprised about the low pressure of the salesmen there was none of this here's what we have not what you want stuff it was entirely opposite i was as surprised about the low pressure of the salesmen there was none of this here's what we have not what you want stuff it was entirely opposite i was asked what i wanted how i wanted it and if they could'nt find it i could order it now that's service. Thanks Mike! PaPa Pump More
Bob is a true professional. He is my level of comfort knowing I can trust he will manage my visits and deliver my cars in perfect condition. I have a 2011 Corvette and a 2011 Cruze and Bob treats them b knowing I can trust he will manage my visits and deliver my cars in perfect condition. I have a 2011 Corvette and a 2011 Cruze and Bob treats them both as if they were his own cars. His work ethic is superior and he sets the highest bar for customer service. I also must commend and praise the mechanics at Silver Star. The entire team deserves 5 stars in excellence and commitment to the Chevrolet brand. It is a pleasure owning a Chevrolet. Hey, and I have two so it's double the pleasure. Cheers! Sincerely, William Scott, Thousand Oaks, CA More
They were great working with me. I couldn't make it to the dealership, due to my anxiety problems. So they helped me by coming to my home, by bringing me the car and the paperwork. ( After I picked out a the dealership, due to my anxiety problems. So they helped me by coming to my home, by bringing me the car and the paperwork. ( After I picked out a car online ) More
Friendly & professional service. Have been with them since many years. Helpful to make one understand needed repairs or if can wait or not. Will surely come back. since many years. Helpful to make one understand needed repairs or if can wait or not. Will surely come back. More
as soon as i entered i was greeted warmly and professionally. I felt like i was truly welcomed there and that they didnt just see me as a potential sale. i was shocked at how knowledgeable the sa professionally. I felt like i was truly welcomed there and that they didnt just see me as a potential sale. i was shocked at how knowledgeable the sales person was. I received a fantastic deal and was treated like a king. I strongly recommend this dealership, but more than that i recommend the sales person Michael Juniel More
Purchasing my Cruze from Silver Star Chevrolet was by far my best car buying experience ever. I have purchased and leased a number of cars over the years but this was the easiest most worry free experience. my best car buying experience ever. I have purchased and leased a number of cars over the years but this was the easiest most worry free experience. Michael was cordial and very knowledgeable, and very laid back. He wasn't your typical pushy salesman. Once we agreed to a deal I dealt with the business manager Mel and he wasn't your typical business manger he went over a few products but didn't bombard me with them. Silver Star is not your typical car dealership. Great staff, great service and my Cruze is a great car. The only issue that I had was that I didn't know that they were there. I visited a number of dealerships before contacting COSTCO and being told that Silver Star was my local dealership. I drive down T.O Blvd everyday and never noticed the store. Get the word out guys more people need to experience this not so typical car dealer. Thanks Mike and Mel!!! More
I had visited a number of dealers before stopping at silver star. Michael greeted me with a smile and welcomed me to the dealership. He actually listened to me as I told him the truck that I wanted. He silver star. Michael greeted me with a smile and welcomed me to the dealership. He actually listened to me as I told him the truck that I wanted. He helped me to find the exact truck that I wanted and showed me a bunch of options that I didn't even know the truck had. He gave me a great deal on the truck and on my trade. If you are looking for a new chevy silver star is a great place to buy a car. If you want a no pressure salesman that will get you what you want see mike j. More