Swickard Chevrolet of Thousand Oaks

Great Purchase Experience The sales and finance team made this purchase as smooth as possible. I appreciate that, as my time is limited and the team respected that. Probably The sales and finance team made this purchase as smooth as possible. I appreciate that, as my time is limited and the team respected that. Probably could have saved a few more dollars ;) but the team kept me happy, on time and without stress... making it a top deal in my experience of 5 cars in the past 5 years. More

Quick and Courteous Between Chev Customer Assistance and Bob Geary and service crew, we are very satisfied with the repair work. As we alwaays keep our vehicle exterior a Between Chev Customer Assistance and Bob Geary and service crew, we are very satisfied with the repair work. As we alwaays keep our vehicle exterior and interior looking as new, we noticed the employees at Silver Star Chevrolet took extra care in protecting our vehicle during the repair work.. Thank You! ; More

good service Bob is service did a excellent job of getting my car in and solved the problem. Thanks for getting me in on an emergency basis. Bob is service did a excellent job of getting my car in and solved the problem. Thanks for getting me in on an emergency basis. More

Recent Service The service team is good natured, thorough and accommodating. My cars came back cleaned with the work completed and the work was done on time. I arr The service team is good natured, thorough and accommodating. My cars came back cleaned with the work completed and the work was done on time. I arrived shortly after closing time for pick up and they were very pleasant. Overall a great experience. More

Bolt of Lightning My Bolt couldn't arrive fast enough. After putting up with limited range from my Nissan Leaf, the Bolt is the real deal in electric driving. It's quie My Bolt couldn't arrive fast enough. After putting up with limited range from my Nissan Leaf, the Bolt is the real deal in electric driving. It's quiet, fast, and handles well. Use its regen paddle wisely and your 238 estimated range will jump up to 285 or higher. I couldn't be more impressed with the Bolt. This car will give Tesla a run for its money. Bill More

Love my new Bolt All good. Went with Silver Star because they were the only dealer willing to offer a good deal in writing by text before going in. Everyone else would All good. Went with Silver Star because they were the only dealer willing to offer a good deal in writing by text before going in. Everyone else would just quote their advertised price or higher? I liked being able to use credit card for down payment. No pressure. More

Wonderfull Experience I had been looking online for a Chevy Colorado all month. I searched websites, went to dealerships and finally found the truck I was looking for at Si I had been looking online for a Chevy Colorado all month. I searched websites, went to dealerships and finally found the truck I was looking for at Silver Star Chevrolet. Jimmy Diaz was fantastic with communication and working on my hectic schedule. His flexibility really helped me to plan to get there. Jimmy handed me over to Juan Mejia which felt easy and seamless. Juan was a great salesperson! He took me on the test drive, was thorough in teaching me about the truck, and helped me navigate through all of the options--and I mean ALL the options. It was great to reach a decision we both felt comfortable with. Next was the finance department that were excellent as well. I feel really positive about the package they put together for me. The final walk through was a breeze as well. Juan did such a good job of keeping me comfortable in a very stressful decision making process. Overall, the experience I had at Silver Star Chevrolet was GREAT!! More

Fantastic Experience My wife and I were looking for a new Equinox and Juan and Bridget helped us to find the right one at a great price. The whole deal from start to finis My wife and I were looking for a new Equinox and Juan and Bridget helped us to find the right one at a great price. The whole deal from start to finish was easy, painless and was exactly everything they said it would be! Great people and great place to buy a car. They have definitely earned my repeat business More

100,000 mile service I brought my 2002 Tahoe in for a 100k service, wanted to check for any recalls,, software updates and general report of its condition. Chevrolet wa I brought my 2002 Tahoe in for a 100k service, wanted to check for any recalls,, software updates and general report of its condition. Chevrolet was advertising of their 3 page thorough vehicle checklist done only by authorized GM mechanics. They had it for the entire day (made a reservation a week ahead of time) and so at 5PM I called to see if it was finished. They said I would get a call back. Got a call and they said they needed to keep it overnight. I arranged for a ride home from my office. Next day, it was going to be ready early in the afternoon. I show up and wanted to get an invoice with what was performed and checked. What I got was a service invoice stating 100,000 mile service and a price just shy of $1,000. The next two days I called for the work performed and the GM multi-page form (and I brought in a magazine add showing the report I was talking about. The following day they said they had one I could come by and pick up. It was the GM form that had check marks throughout the form (all done at the same speed since they were slashes through the boxes). The lack of answers and sloppiness with how this was handle, I brought the Tahoe to my regular mechanic at 105,000 and asked him to do a 100,000 service again and give me a report of its overall health. I went into the dealership in my work clothes which is a suit and tie. Their poor attitude is the reason I would not go back and did not go to them when I bought my 2016 Silverado Z71. Everyone in any business is their ambassadors and those impressions last many years. More