
Swickard Chevrolet of Thousand Oaks
Thousand Oaks, CA
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I was originally referred to Silver Star through the Costco auto program. Daniel Ybanez contacted me, and since I knew exactly what I wanted, the entire transaction was completed over the phone. He ord Costco auto program. Daniel Ybanez contacted me, and since I knew exactly what I wanted, the entire transaction was completed over the phone. He ordered me a 2013 1SS Camaro. Silver Star didn't even need a deposit. Daniel kept me informed weekly about progress, and made an appointment to deliver the car when it was convenient for me. When I arrived at Silver Star, what a presentation. My car was beautifully detailed and parked under a canopy for display and safety. Daniel explained all of the details of the car and answered any questions I had. Next I saw Mel Otte to do the paperwork. He was as professional and friendly as Daniel. He explained everything I was signing and the extended GM warranty which I also purchased. I was very pleased with the transaction from start to finish. I would recommend this dealership to anyone I knew who was buying a vehicle. It is no wonder that your name is "Silver Star", but in my opinion you deserve a "Gold Star"!! Thank you again for making this a great experience. More
Just purchased a 2012 Traverse. Everyone I dealt with at this dealership was professional and on top of things. They called me to keep me updated on my special order purchase and my vehicle was even better this dealership was professional and on top of things. They called me to keep me updated on my special order purchase and my vehicle was even better than I thought it would be. I am loving my new Chevy and happy with everyone that I came across from sales to financing.. Thank you Silverstar! More
I came into the dealer with a very specific Tahoe in mind and Sebe greated us right away and showed us the type I was into, and I fell in love instantly. I gave him the specifications of exactly what I wante and Sebe greated us right away and showed us the type I was into, and I fell in love instantly. I gave him the specifications of exactly what I wanted and himself and John dealt with me and my boyfriend (we're both very picky) and they were so nice and quick to find this (rare) Tahoe. Cant thank them enough! It was far away and they brought it up detailed it and had it sparkling! They didnt waste our time and they did exactly what they said they were going to do, and we have had bad experiences with dealers throwing numbers around and constantly changing things. Mel had all the paper work ready to go, he was very quick and informative. We got exactly what we asked for and could not be happier with Silver Star! We will definately be buying another vehicle from them! I love my Tahoe!!! Thank you again!! Rocky & Pam More
Originally looked at car with Steve. When I came back the next day, he was unavailable. Steve and Daniel were both exceptionally helpful and funny too. the next day, he was unavailable. Steve and Daniel were both exceptionally helpful and funny too. More
I bought a Sonic from Silver Star Chevy a few weeks ago and their service was great. I felt they went out of their way to accomodate my needs and help me through the whole process. I found them by doing a and their service was great. I felt they went out of their way to accomodate my needs and help me through the whole process. I found them by doing a search on google. Their website SilverStar.com was the most helpful one I could find so I visited them and I did haggle the price down a bit but it was quick and easy. They had to dealer trade for my vehicle an when it came in it was perfect. I will recommend others to Steve an the Silver Star Group. More
Chris Lopez is an amazing representative to work with. He made the car buying experience an easy breezy one. I have already recommended him to my friends and family who are in the market to buy. Silver Star made the car buying experience an easy breezy one. I have already recommended him to my friends and family who are in the market to buy. Silver Star Chevrolet is the best!! More
Im a first time car buyer and just brought my first car from Silver Star yesterday. I got a 2006 Mercedes Benz C-Class and all I can say is I LOVE SILVERSTAR and its associates! Mike made my first car buyi from Silver Star yesterday. I got a 2006 Mercedes Benz C-Class and all I can say is I LOVE SILVERSTAR and its associates! Mike made my first car buying experience so simple! I got such a wonderful deal on such a great car. They have such great customer service and really try to get you the best deal. My car runs great and looks fantastic! VERY SATISFIED CUSTOMER. -RASHEEDA More
Great exsperience! they got us the car of our dreams! Thank you to Sales member Steven we werent the easiest to qualify but they did it! Thank you to Sales member Steven we werent the easiest to qualify but they did it! More
This was a wonderful experience. I have bought many vehicles but the service I received from this dealership is second to none. Steve did a wonderful job showing my wife an I all the options on the Cru vehicles but the service I received from this dealership is second to none. Steve did a wonderful job showing my wife an I all the options on the Cruze. We feel we received a very good price an will come back in the future. The wife even wanted a cargo net that Steve even got for us. Fantastic Service More