
Swickard Chevrolet of Thousand Oaks
Thousand Oaks, CA
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Nice & Very Quick Oil Change I called ahead and made an late afternoon appointment for 3 pm with Bob Geary. Bob was extremely professional and suggested a tire rotation was also d I called ahead and made an late afternoon appointment for 3 pm with Bob Geary. Bob was extremely professional and suggested a tire rotation was also due for my Silverado.......and he even got everything finished about 30 minutes sooner than I expected and I made it to an appointment way before 5 pm. Thx Bob ! More
Routine Maintenance Appt. I took my car in for routine maintenance and the car was taken in promptly and service was done in 40 minutes including a car wash. I am always impre I took my car in for routine maintenance and the car was taken in promptly and service was done in 40 minutes including a car wash. I am always impressed with your service especially since I wait for the service because I live pretty far away. Bob in service is always great to deal with. More
Very accomodating I really enjoyed having a female car sales person for once. I appreciated that they brought Crystal over from the GMC dealership to work with me. Her I really enjoyed having a female car sales person for once. I appreciated that they brought Crystal over from the GMC dealership to work with me. Her persistence, which verged on over-persistence (and in a man would have made me angry) made me decide to work with my husband so that we could get the car by the very last day of June so she could get the sale. Now that I have the car, I just love it. I'm still learning all the cool stuff, but that will come. More
Great service and price David Foley was fast, fair (pricing), and communicative regarding my repairs. Silver Star was flexible with the schedule, David saw me right away and David Foley was fast, fair (pricing), and communicative regarding my repairs. Silver Star was flexible with the schedule, David saw me right away and gave a simple & clear estimate. This was practically a no-hassle experience... More
Excellent experience (with reservations) I was happy with the lease on my 2017 Chevrolet Volt and my Sales Representative treated me very well. I was disappointed however when I got home and I was happy with the lease on my 2017 Chevrolet Volt and my Sales Representative treated me very well. I was disappointed however when I got home and found both front and rear windshields covered with hard water marks which were very hard to get off. My Lexus dealer uses soft water to wash my car. For my first scheduled service I will try Silver Star's maintenance department, but ask them not to wash my car. More
Expedited service Work required was to replace the liftgate glass release switch. The invoice showed $51.49 for the part and $145.00 for labor. The work was done correc Work required was to replace the liftgate glass release switch. The invoice showed $51.49 for the part and $145.00 for labor. The work was done correctly and with very little delay (I waited for it). It seems that the labor rate for this small amount of work was very high, especially since it was done in the time that it took me to drink one cup of coffee. More
Good experience The salesperson, Adiss, was very friendly and knowledgeable. Had a comfortable and non-pushy experience. I really like my new work truck. Would recom The salesperson, Adiss, was very friendly and knowledgeable. Had a comfortable and non-pushy experience. I really like my new work truck. Would recommend it to my friends. More
Chevy Cruze in for service! Had daughters car in for a oil change...was out of town...got back car had 5% oil left...had no time to schedule appt. Called and the Team SilverStar Had daughters car in for a oil change...was out of town...got back car had 5% oil left...had no time to schedule appt. Called and the Team SilverStar Chevy said bring it in. They got me in and out in record time with even a car wash. I can depend on this group without any issues or problems. It is a huge relief to not have worry as Team SilverStar Chevy has my back... More
Great Service I always get quality service. I appreciate the email reminders. It's always nice to not only get the car washed but have the interior cleaned as wel I always get quality service. I appreciate the email reminders. It's always nice to not only get the car washed but have the interior cleaned as well. More
Short and very helpful to get what I need. Excellent service The people in this branch are very helpful and really going to help you to get your dream car, it was a very good experience and excellent service. J The people in this branch are very helpful and really going to help you to get your dream car, it was a very good experience and excellent service. Juan Mejia is excellent, told him what I need and what we need to accomplish and he just did that. I am very satisfied with everyone. I will recommend to my family and friends. Good job!!!! More