Swickard Chevrolet of Thousand Oaks

Great Service Great service. Car was diagnosed fast and correctly. Part was ordered and arrived on time. Repair was done on time. Received car cleaner then when I d Great service. Car was diagnosed fast and correctly. Part was ordered and arrived on time. Repair was done on time. Received car cleaner then when I dropped it off. Did not think that would be possible! More

Great service experience Reservation for service was very easy, used the app on my Chevrolet. Service was quick, in and out in less than an hour. The service staff was very Reservation for service was very easy, used the app on my Chevrolet. Service was quick, in and out in less than an hour. The service staff was very friendly and informative. This service was free, so-great price. More

Car expertise with great customer care. Car expertise with great customer care is the secret to your great dealership. Lamar was an example of that. I went away with a great feeling. Car expertise with great customer care is the secret to your great dealership. Lamar was an example of that. I went away with a great feeling. More

This is a great dealership and "women friendly" too. I appreciated my experience at Silver Star because our sales professional (Eugene) was very down to earth, honest, and was able to work with me as an I appreciated my experience at Silver Star because our sales professional (Eugene) was very down to earth, honest, and was able to work with me as an equal. I was able to test the vehicle, discuss the specifics that I wanted, and hear the pricing details without and games or sales pitch etc. The crew did a good job on delivery and even put a big bow on the car (it was my birthday present). The only dismay I have had is that the charging and electric information was communicated wrong and this has led to some distrust of my purchase. Because this all electric car is a definite culture shock for all who purchase the information that is provided about how to power it should be accurate. I feel like I was lied to. PS, in addition to Eugene I really liked working with Lou!! THANKS!!! More

Very good and timely service. Carmen was very knowledgeable and professional. Everyone has always been helpful and professional in all of my past visits. I look forward to my next Carmen was very knowledgeable and professional. Everyone has always been helpful and professional in all of my past visits. I look forward to my next service requirement. More

Great! Tom swift was very informative and treated myself and my kids with kindness and respect . Lou ( manager ) was sweet and worked out a great deal for my Tom swift was very informative and treated myself and my kids with kindness and respect . Lou ( manager ) was sweet and worked out a great deal for my family. More

New Truck purchase Thomas Swift did a great job working with me to purchase my new truck. He worked with me to choose between the two different vehicles I liked, the sal Thomas Swift did a great job working with me to purchase my new truck. He worked with me to choose between the two different vehicles I liked, the sales manager was patient with my :offers" and worked with me to get the best deal. Frank in Finance did a great job getting me a good rate and I was pleased with the purchase. As usual the dealer never makes it easy and I spent 4 hours there which is way too long, but that just seems the way it is with auto purchases. More

Excellent service I have a 2005 Cadillac Escalade EXT. This vehicle was bought and exclusively serviced by Silver Star Cadillac. You moved Craig Florio over to Chevrole I have a 2005 Cadillac Escalade EXT. This vehicle was bought and exclusively serviced by Silver Star Cadillac. You moved Craig Florio over to Chevrolet so now I get my Cadillac serviced at Silver Star Chevrolet. The service person makes a big difference to me. More

Service lights I had to have my car checked as the ABS and service stabili track lights were on. I made an appt. and even though they were very busy I was taken rig I had to have my car checked as the ABS and service stabili track lights were on. I made an appt. and even though they were very busy I was taken right in and because I was waiting for my vehicle instead of dropping off they looked at it right away so if it needed a long time I could make arrangements. It was fixed in 2 hours and luckily not a major problem. I was very impressed with their thoughtfulness. More

Jimmy Diaz sold me a new Silverado with a rat ne RATS INFESTED!!! Jimmy Diaz sold me a new Silverado with a rat nest in it. After only 704 miles, I retuned the truck showed them the rat nest that is RATS INFESTED!!! Jimmy Diaz sold me a new Silverado with a rat nest in it. After only 704 miles, I retuned the truck showed them the rat nest that is full of tree leaves same as in Silver Star's Parking Lot they said they would fix it after 30 days its still not fix (unless you think throwing electrical tape on one of many chewed wires is fixing I don't) I have asked for a new truck and they have the nerve to want me to pay over $8,000.00 more for a similar truck. I talked to General Motors and got the runaround wasted my time and then told me it was a environmental problem that they are not responsible. They have ruined my summer instead of going on vacation I'm dealing with this. DONT BUY GM DONT BUY FROM SILVER STAR. More