
Swickard Chevrolet of Thousand Oaks
Thousand Oaks, CA
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Purchase I worked with Josh on my purchase and it was the best experience I have ever had and it was the 136 car purchase I have had over many years .When I le I worked with Josh on my purchase and it was the best experience I have ever had and it was the 136 car purchase I have had over many years .When I left in my new car I had only good feelings and felt that I had not been taken advantage of in the pricing or the presentation of my options. As to t he financing person he had me in and out of his office in a very short period of time,but took his time in explaining what I was signing. More
same day power window repair My power window failed to close on the first rainy day since forever in So Cal, ans Silver Star was able to make same day repairs and get me back on t My power window failed to close on the first rainy day since forever in So Cal, ans Silver Star was able to make same day repairs and get me back on the road. Thanks guys!! More
pleasant experievce I was very pleased with the service I received from the salesman and financial person as they walked me through the purchase of my car,. I was very pleased with the service I received from the salesman and financial person as they walked me through the purchase of my car,. More
Best Salesman Knowledgeable Salesman. Very helpful concerning all of the cars features. Made us feel at home. Grade A+. We spend a long time with him. We had many q Knowledgeable Salesman. Very helpful concerning all of the cars features. Made us feel at home. Grade A+. We spend a long time with him. We had many questions he answered. More
Service done and problem resolved in one day Although I miss my service tech for the last 10 years or so Bob Geary who retired my new service tech Carmen Perdomo has taken good care of me and I p Although I miss my service tech for the last 10 years or so Bob Geary who retired my new service tech Carmen Perdomo has taken good care of me and I plan on continuing my long relationship with Silverstar Chevrolet. More
oil change It was fine, took an hour but they also washed my car. I don't like filling out surveys. If I had a complaint I would have said something.. I try to It was fine, took an hour but they also washed my car. I don't like filling out surveys. If I had a complaint I would have said something.. I try to avoid businesses that pester people with them More
Oil Change Silver Star service was great. My Car was serviced on a routine oil change and maintenance. The service department did a great job. My car was taken i Silver Star service was great. My Car was serviced on a routine oil change and maintenance. The service department did a great job. My car was taken in early, serviced and finished in a timely manner. More
My Favorite Dealership Everyone was very patient with me on my schedule not pushy and very kind which made for a quick and enjoyable experience. I buy all my cars from them! Everyone was very patient with me on my schedule not pushy and very kind which made for a quick and enjoyable experience. I buy all my cars from them! More
Smooth Transaction My Silverado needed some planned maintenance. The service agents that I have worked with in the past have both recently retired. So I was helped by a My Silverado needed some planned maintenance. The service agents that I have worked with in the past have both recently retired. So I was helped by a new service agent, Kirstine. She was very knowledgeable and pleasant. We spoke on the phone the day before so she new exactly what I needed and when I showed up for my appointment she was ready to get me checked in and on my way within minutes. She promised the work to be done the same day and she delivered on her promise. When I arrived to pick up my vehicle she had everything in order and I was on my way home within minutes. A very smooth transaction from beginning to end. More
excellent service service was excellent, the staff was friendly, the price was right AND I received a free car wash that I was not expecting. "I WILL RETURN." service was excellent, the staff was friendly, the price was right AND I received a free car wash that I was not expecting. "I WILL RETURN." More