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Swickard Chevrolet of Thousand Oaks

Thousand Oaks, CA

4.1
316 Reviews

3440 Thousand Oaks Blvd

Thousand Oaks, CA

91362

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Showing 316 reviews

September 12, 2024

I have owned my electric vehicle for 2 years now and my experience with the Swickard Chevrolet Service department has mostly been not so great. I did have a wonder young woman that was super and Phillip th More

by muriedas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phillip in Chevrolet Service
Sep 14, 2024 -

Swickard Chevrolet of Thousand Oaks responded

Thank you for sharing your experience. We're glad to hear our team has provided excellent service, but it's concerning to learn that the rest of your experience has left something to be desired. We appreciate your feedback and will certainly look into this matter further. If you'd like to discuss more or have any other concerns, please reach out directly. Thank you, Alex Nielsen - Customer Experience Manager - CustomerExperience@Swickard.com

September 02, 2024

We came to Swickert Chevrolet just to look at trucks. We were not expecting To purchase a new 2024Z 71 Silverado 4 x 4 ulysses Elias and the general manager made this transaction happen. We are very bles More

by Paul johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ulises Mendoza, Elias, the general manager.
Sep 03, 2024 -

Swickard Chevrolet of Thousand Oaks responded

Paul, we're delighted to hear that Elias and our team at Swickard Chevrolet Thousand Oaks made your purchase experience a memorable one. Enjoy your new 2024 Z71 Silverado 4x4, and welcome to the Swickard family!

August 19, 2024

Ulises and Pejman worked hard to get me the deal I wanted on my new Colorado ZR2. They were both super friendly and accommodating to my time constraints. I highly recommend them to anyone looking for a new C More

by briandooley65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ulises, Pejman
Aug 19, 2024 -

Swickard Chevrolet of Thousand Oaks responded

Thanks for the high recommendation! We're glad Ulises and Pejman could assist you with your new Colorado ZR2 at Swickard Chevrolet Thousand Oaks. Enjoy the ride!

July 27, 2024

Philip was terrific service advisor whose kindness and communication skills are to be admired! And when I forget the final, signed invoice and left the lot without it, I called him to email me a copy for More

by eric
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Philip Younan
Jul 29, 2024 -

Swickard Chevrolet of Thousand Oaks responded

Eric, we're delighted to hear that Philip provided such excellent service at Swickard Chevrolet Thousand Oaks. Thanks for sharing your experience!

July 05, 2024

Great customer service. Short wait for first service. Ease to get an appointment at a convenient time More

by dcampbell141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip
Jul 08, 2024 -

Swickard Chevrolet of Thousand Oaks responded

Thanks for sharing your experience! We're glad to hear that Swickard Chevrolet Thousand Oaks provided great customer service and a convenient appointment process. We appreciate your feedback!

June 05, 2024

Into service a m hours. Service writer very friendly, received shuttle back home, called when ready for pickup. Great customer service, very impressed. More

by prw726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, service
Jun 05, 2024 -

Swickard Chevrolet of Thousand Oaks responded

Thanks for sharing your experience! We're glad to hear our team at Swickard Chevrolet Thousand Oaks provided great customer service and made the process smooth for you. We appreciate your support!

May 16, 2024

Chris did an excellent job with a very difficult problem with my Colorado.I took working with Chevrolet Technical Services to help diagnosis the problem. More

by davidbowman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no other names
May 16, 2024 -

Swickard Chevrolet of Thousand Oaks responded

David, we're glad to know Chris and our team at Swickard Chevrolet Thousand Oaks were able to help with your Colorado's issue. We appreciate the feedback!

May 08, 2024

Was able to adjust to my schedule and adjust my appointment as needed. Prompt service. Very helpful More

by Hillary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
May 08, 2024 -

Swickard Chevrolet of Thousand Oaks responded

Hillary, thank you for this great review of Swickard Chevrolet Thousand Oaks! Have a lovely day!

May 06, 2024

Chris was fantastic, very knowledgeable and got me out in a timely manner. Good crew over there. More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 06, 2024 -

Swickard Chevrolet of Thousand Oaks responded

We really appreciate you taking the time to leave Chris and Swickard Chevrolet Thousand Oaks this awesome review, thank you!

April 16, 2024

Fast and friendly service from Debbie Seeger. She scheduled me when it was convenient for me, performed my service quickly and efficiently and my car was done within 2 hours. She did the work a More

by Krista Blackburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Seeger
Apr 17, 2024 -

Swickard Chevrolet of Thousand Oaks responded

Krista, it's great to know that Debbie provided you with such efficient and friendly service at Swickard Chevrolet Thousand Oaks. We appreciate your feedback!

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