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Swickard Buick GMC of Thousand Oaks

Thousand Oaks, CA

4.5
113 Reviews

3601 Auto Mall Drive

Thousand Oaks, CA

91362

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Showing 113 reviews

June 23, 2024

Dante from Swickard Auto Group provided excellent customer service. Dante was very professional, and attentive to all my questions and concerns. Dante delivered an excellent experience for me. I trul More

by BettyG2750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante from Swickard Auto Group
Jun 24, 2024 -

Swickard Buick GMC of Thousand Oaks responded

Thank you for sharing your experience, Elizabeth! We're delighted to hear that Dante provided excellent service and took great care of you at Swickard Buick GMC of Thousand Oaks. We appreciate your kind words and support!

June 23, 2024

Pleasant work environment a pleasure to take my car to this wonderful and clean dealer More

by luisines16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
Jun 24, 2024 -

Swickard Buick GMC of Thousand Oaks responded

Thank you for leaving Swickard Buick GMC of Thousand Oaks a five-star review! We are thrilled that you had a positive experience.

June 22, 2024

My service advisor Meghan Hoernke was great to deal with. She got my car completed in 1 day and was really nice to deal with. More

by rivertime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Hoernke
Jun 24, 2024 -

Swickard Buick GMC of Thousand Oaks responded

We're delighted to hear that Meghan provided excellent service and had your car ready in just one day at Swickard Buick GMC of Thousand Oaks. Thanks for sharing your positive experience!

June 21, 2024

Arture was very helpful and organized I was very pleased with the handling of my Cadillac. More

by golfrules33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur
Jun 21, 2024 -

Swickard Buick GMC of Thousand Oaks responded

We are glad to hear that Arture took excellent care of your Cadillac! Thanks for choosing Swickard Buick GMC of Thousand Oaks.

June 20, 2024

Excellent customer service by Arthur and Juan in the service department. I didn’t have an appointment but my car was worked on in the time estimated. I even got it back cleaner than I dropped it off. Ju More

by Lisa B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur and Juan
Jun 21, 2024 -

Swickard Buick GMC of Thousand Oaks responded

Lisa, we're delighted to hear that Arthur and Juan provided excellent service at Swickard Buick GMC of Thousand Oaks. Thanks for sharing your positive experience!

June 20, 2024

We always have great service when we take our car to Thousand Oaks cadillac. Thanks. Lucy More

by Luznjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meaghan
Jun 21, 2024 -

Swickard Buick GMC of Thousand Oaks responded

Thank you for sharing your positive Swickard Buick GMC of Thousand Oaks experience!

June 19, 2024

Customer service was polite and accommodated me with transportation. The gentlemen who took me home was very polite More

by remurb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Reyes
Jun 21, 2024 -

Swickard Buick GMC of Thousand Oaks responded

Thank you for sharing your positive experience with Swickard Buick GMC of Thousand Oaks! We're glad to hear our team provided polite service and convenient transportation.

June 18, 2024

Worst dealer ever! !! Camron the service manager lies and won't help the client my car was in service for over 4 months in this dealer until we called an attorney More

by Rayashkenazi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Camron & Arthur
June 18, 2024

Everyone was super nice and And professional. Explain to me what they did to my truck More

by sherrykoch97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison
Jun 18, 2024 -

Swickard Buick GMC of Thousand Oaks responded

Sherry, thank you for leaving Swickard Buick GMC of Thousand Oaks your positive feedback!

June 17, 2024

After I had issues with a vehicle I purchased from another GMC dealer I went to Swickard and Arthur took great care of me and went above and beyond to make sure I was happy and my vehicle was back on More

by alanp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Reyes
Jun 18, 2024 -

Swickard Buick GMC of Thousand Oaks responded

We're so glad to hear Arthur went above and beyond to assist you at Swickard Buick GMC of Thousand Oaks. Thanks for sharing your experience, and we're happy your vehicle is back on the road!

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