Swickard Buick GMC of Thousand Oaks
Thousand Oaks, CA
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Brought my 2015 GMC in for service and they went above and beyond to replace sensors and reprogram a new key fob in a matter of hours on a Saturday. They also picked me up from my office when the car was and beyond to replace sensors and reprogram a new key fob in a matter of hours on a Saturday. They also picked me up from my office when the car was done and brought me back to the dealership. Arthur, the service rep, is the man. More
Helpful responsive and tentative staff. Technicians did excellent work. My service experience was a pleasure and I highly recommend this dealership. Technicians did excellent work. My service experience was a pleasure and I highly recommend this dealership. More
Professional and friendly staff. Easy scheduling! The service rep was professional and friendly. On time service! A top notch experience Easy scheduling! The service rep was professional and friendly. On time service! A top notch experience More
The service advisor was good with the communication by updating me every few days. Unfortunately, they didn't fix the problem I'm having with the vehicle. updating me every few days. Unfortunately, they didn't fix the problem I'm having with the vehicle. More
My experience yesterday with the service representative, Arthur, was very positive. He was helpful and efficient. I have not had a very good experience with this dealership since Kai retired, so I’m hopef Arthur, was very positive. He was helpful and efficient. I have not had a very good experience with this dealership since Kai retired, so I’m hopeful Arthur will continue to be a representative there. More
Very helpful throughout the whole process. Kept me in the loop of process even when parts were unavailable. Thanks Arthur Reyes for all the help on this. Kept me in the loop of process even when parts were unavailable. Thanks Arthur Reyes for all the help on this. More