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Swickard Buick GMC of Thousand Oaks

Thousand Oaks, CA

4.5
113 Reviews

3601 Auto Mall Drive

Thousand Oaks, CA

91362

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Showing 113 reviews

August 28, 2024

Excellent service department! !! Always easy to schedule and they are prompt with everything They even clean the car! More

by M_paquin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
Aug 28, 2024 -

Swickard Buick GMC of Thousand Oaks responded

Thank you for the fantastic feedback! We're delighted to hear that our service department at Swickard Buick GMC of Thousand Oaks met your expectations and even went the extra mile with a car wash. We look forward to serving you again!

August 27, 2024

My experience with this dealership and with Julio the service specialist was seamless, transparent, and pleasant. I am someone who gets a lot of use out of my vehicle, and I’ve always received helpful an More

by tonirapp123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
Aug 27, 2024 -

Swickard Buick GMC of Thousand Oaks responded

Thank you for sharing your positive experience with Julio and the team at Swickard Buick GMC of Thousand Oaks! We're glad to hear that our service has consistently met your needs. We appreciate your loyalty and look forward to assisting you in the future!

August 24, 2024

Everything went smoothly, I’m very pleased with the way I was treated. I was taken home and picked when my car was ready and I was pleasantly surprised to see that my car was washed. Thank you More

by Syl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
Aug 26, 2024 -

Swickard Buick GMC of Thousand Oaks responded

Syl, we're delighted to hear that you had a smooth experience and appreciated the extra touches at Swickard Buick GMC of Thousand Oaks. Thanks for sharing your positive feedback!

Aug 26, 2024 -

Syl responded

Thank you

Aug 26, 2024 -

Syl responded

Great service.

August 16, 2024

Great customer service and very friendly explain everything very well for me to understand and also showed me some fixtures about the truck More

by irmagodoy2908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
Aug 16, 2024 -

Swickard Buick GMC of Thousand Oaks responded

Irma, we're delighted to hear that you had a great experience with our team at Swickard Buick GMC of Thousand Oaks! Thanks for the kind words and enjoy your new truck!

August 13, 2024

Julio our service advisor was fantastic and very knowledgeable. Answered all my questions! Really liked the dealer. More

by spenza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
Aug 14, 2024 -

Swickard Buick GMC of Thousand Oaks responded

We're delighted to hear that Julio provided fantastic service and answered all your questions at Swickard Buick GMC of Thousand Oaks. Thanks for sharing your positive experience with us!

August 01, 2024

Excellent service, patiently explaining options in terms of car selection and financing, no push or rushing to decide. Reasonable price for trade inv More

by parvizhatami
Recommend Dealer
Yes
Employees Worked With
Alison
Aug 02, 2024 -

Swickard Buick GMC of Thousand Oaks responded

Thank you for the wonderful feedback! We're glad to hear that our team at Swickard Buick GMC of Thousand Oaks provided excellent service and a smooth experience. Enjoy your new vehicle!

July 19, 2024

I had a great experience here! All the service guys, friendly, attentive and experienced. See you again soon😊 Mel More

by melzpie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
Jul 22, 2024 -

Swickard Buick GMC of Thousand Oaks responded

Mel, we're delighted to hear you had a great experience with our team at Swickard Buick GMC of Thousand Oaks! Looking forward to seeing you again soon!

July 18, 2024

Got in for an oil change same day. Car was done in 3 hours with a nice wash. I’m very happy More

by Krystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Cervantes
Jul 18, 2024 -

Swickard Buick GMC of Thousand Oaks responded

Krystal, we are glad to hear that you are happy with your service experience! Thanks for choosing Swickard Buick GMC of Thousand Oaks.

July 17, 2024

I recently took my CT6 in for the repair of a couple of fuel injector issues. Although there was an extensive delay in the delivery of parts and technician availability, the customer service I received was More

by norma1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Cervantes
Jul 17, 2024 -

Swickard Buick GMC of Thousand Oaks responded

Thank you for sharing your experience! We're delighted to hear that Carmen and Julio provided exceptional service at Swickard Buick GMC of Thousand Oaks. We appreciate your patience during the repair process and are glad you're satisfied with the results. Safe travels, and we look forward to serving you again!

July 15, 2024

Excellent service . Service advisor nice and professional. I would recommend this service dealer ship . Good job More

by Aaarrr2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur
Jul 15, 2024 -

Swickard Buick GMC of Thousand Oaks responded

Thank you for the kind words! We're glad to hear our service advisor at Swickard Buick GMC of Thousand Oaks provided excellent and professional service. We appreciate your recommendation!

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