Swickard Buick GMC of Thousand Oaks
Thousand Oaks, CA
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My experience with this dealership and with Julio the service specialist was seamless, transparent, and pleasant. I am someone who gets a lot of use out of my vehicle, and I’ve always received helpful an service specialist was seamless, transparent, and pleasant. I am someone who gets a lot of use out of my vehicle, and I’ve always received helpful and honest advice about my car and what work is necessary vs. what can be revisited in another several months. I’ve come here now to get new tires, oil changes, a new battery, and filters and I wouldn’t go anywhere else. Really great and fast service, made the experience very easy for me. More
Everything went smoothly, I’m very pleased with the way I was treated. I was taken home and picked when my car was ready and I was pleasantly surprised to see that my car was washed. Thank you was treated. I was taken home and picked when my car was ready and I was pleasantly surprised to see that my car was washed. Thank you More
Excellent service, patiently explaining options in terms of car selection and financing, no push or rushing to decide. Reasonable price for trade inv of car selection and financing, no push or rushing to decide. Reasonable price for trade inv More
I recently took my CT6 in for the repair of a couple of fuel injector issues. Although there was an extensive delay in the delivery of parts and technician availability, the customer service I received was fuel injector issues. Although there was an extensive delay in the delivery of parts and technician availability, the customer service I received was top notch. Their Service Manager Carmen Perdomo and Service Advisor Julio Cervantes went above and beyond to make sure I was comfortable in the vehicle I was provided during the time. Always courteous, friendly and respectful. My car was delivered spotless and in perfect running condition. I just cannot say enough about them. Excellent customer service is a lost art in many places. Not here. I will not take my vehicle anywhere else for any service. Thank you all again! More