Swickard Buick GMC of Thousand Oaks
Thousand Oaks, CA
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Excellent service, patiently explaining options in terms of car selection and financing, no push or rushing to decide. Reasonable price for trade inv of car selection and financing, no push or rushing to decide. Reasonable price for trade inv More
I recently took my CT6 in for the repair of a couple of fuel injector issues. Although there was an extensive delay in the delivery of parts and technician availability, the customer service I received was fuel injector issues. Although there was an extensive delay in the delivery of parts and technician availability, the customer service I received was top notch. Their Service Manager Carmen Perdomo and Service Advisor Julio Cervantes went above and beyond to make sure I was comfortable in the vehicle I was provided during the time. Always courteous, friendly and respectful. My car was delivered spotless and in perfect running condition. I just cannot say enough about them. Excellent customer service is a lost art in many places. Not here. I will not take my vehicle anywhere else for any service. Thank you all again! More
Brought my 2015 GMC in for service and they went above and beyond to replace sensors and reprogram a new key fob in a matter of hours on a Saturday. They also picked me up from my office when the car was and beyond to replace sensors and reprogram a new key fob in a matter of hours on a Saturday. They also picked me up from my office when the car was done and brought me back to the dealership. Arthur, the service rep, is the man. More
Helpful responsive and tentative staff. Technicians did excellent work. My service experience was a pleasure and I highly recommend this dealership. Technicians did excellent work. My service experience was a pleasure and I highly recommend this dealership. More
Professional and friendly staff. Easy scheduling! The service rep was professional and friendly. On time service! A top notch experience Easy scheduling! The service rep was professional and friendly. On time service! A top notch experience More