Swickard Buick GMC of Thousand Oaks

Julio was fantastic. He made it a great experience for my recall and it was completed earlier than estimated👍🏻🏆 He made it a great experience for my recall and it was completed earlier than estimated👍🏻🏆 More

Very professional with up to date communication. Julio was nice to work with. Car was ready as promised. Julio was nice to work with. Car was ready as promised. More

My Service Manager is so friendly and professional. I know I'm in good hands and so is my vehicle. I've bought three Cadillacs and all are serviced here. I know I'm in good hands and so is my vehicle. I've bought three Cadillacs and all are serviced here. More

Had an appointment for an 8 am oil/filter change. It took over 2 hours to complete and my prodding was needed to get it done. Not sure if a vehicle inspection was completed as I didn’t receive any pa It took over 2 hours to complete and my prodding was needed to get it done. Not sure if a vehicle inspection was completed as I didn’t receive any paperwork. My service advisor, Meghan was pleasant. More

This rating is based on my excellent service experience with Meghan. Everything is was perfect from communications on updates, the expected cost ($0), timeliness, and professionalism. with Meghan. Everything is was perfect from communications on updates, the expected cost ($0), timeliness, and professionalism. More

I was very pleased with the service and professionalism from all the staff. Thank you Julio that you step up to help out the Chevrolet group from all the staff. Thank you Julio that you step up to help out the Chevrolet group More

The customer service was very professional. The representative was courteous, patient and understanding as I was able sit in the waiting room with fresh water and newspaper, which was all I nee The representative was courteous, patient and understanding as I was able sit in the waiting room with fresh water and newspaper, which was all I needed to hold me over while waiting on my car service. Excellent More

The communication from the service department is severely lacking. No updates unless I reach out. Julio ignored my simple question then sent me a link for a review. So here we are. lacking. No updates unless I reach out. Julio ignored my simple question then sent me a link for a review. So here we are. More

First time customer. Friendly, courteous and helpful. Great customer service! I will be a returning customer. Friendly, courteous and helpful. Great customer service! I will be a returning customer. More

Carmen went above and beyond accommodating us and keeping new informed with everything. They were all so quick to get my vehicle diagnosed and fixed and really listened to my concerns. Thank you for helping new informed with everything. They were all so quick to get my vehicle diagnosed and fixed and really listened to my concerns. Thank you for helping make me and my little ones safe again! More