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Swickard Buick GMC of Thousand Oaks

Thousand Oaks, CA

4.5
110 Reviews

3601 Auto Mall Drive

Thousand Oaks, CA

91362

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Showing 110 reviews

October 12, 2024

Great , attentive advisers. Unfortunately, no loaner cars are available and alternative transportation is for 10 miles only. That’s exactly half way … one way. Otherwise, bes More

by statusexec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
Oct 15, 2024 -

Swickard Buick GMC of Thousand Oaks responded

Thank you for the recommendation! We're glad to hear our advisers provided great service at Swickard Buick GMC of Thousand Oaks. We apologize for any inconvenience regarding transportation options and appreciate your understanding. Looking forward to serving you again soon!

October 11, 2024

Meghan was great,efficient and I will definitely come back as the whole experience was excellent More

by morrismark483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan
Oct 11, 2024 -

Swickard Buick GMC of Thousand Oaks responded

Thank you for this stellar review of Swickard Buick GMC of Thousand Oaks! We will pass along your kudos to Meghan. See you next time!

October 10, 2024

The service department was accommodating to make things work for me! They kept me updated and did their best to meet my time constraints. More

by Ronee.dakin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan
Oct 11, 2024 -

Swickard Buick GMC of Thousand Oaks responded

Ronee, we're delighted to hear that our service department at Swickard Buick GMC of Thousand Oaks was able to accommodate your needs and keep you updated. Thank you for sharing your experience with us!

October 08, 2024

Excellent customer service- Ulysses is very knowledgeable about cars. Jason in Financial Dept. explains very well about the purchase agreement. This is my 2nd used Cadillac. 1st 2017 ATS & 2nd 2013 XTS More

by davidthomasschramm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ulysses & Jason
Oct 08, 2024 -

Swickard Buick GMC of Thousand Oaks responded

David, we're delighted to hear that Ulysses and Jason provided excellent service during your visit to Swickard Buick GMC of Thousand Oaks. Enjoy the smooth ride in your Cadillac XTS AWD, and welcome to the Swickard family!

October 05, 2024

Meghan is an amazing and personable person! She went beyond her responsibilities to make my service experience more enjoyable. All together, the entire process was smooth and consistent. More

by Steve Samii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Oct 07, 2024 -

Swickard Buick GMC of Thousand Oaks responded

Steve, we're delighted to hear that Meghan made your service experience enjoyable at Swickard Buick GMC of Thousand Oaks. Thanks for sharing your positive feedback!

October 03, 2024

Great service Julio at the service department was absolutely fantastic! Very friendly staff!! Charmaine was terrific as always! Great people great service great atmosphere!!! I’d recommend anyone to More

by galehjan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
Oct 04, 2024 -

Swickard Buick GMC of Thousand Oaks responded

Galehjan, thank you for the glowing review! We're delighted to hear that Julio and Charmaine provided such fantastic service at Swickard Buick GMC of Thousand Oaks. We appreciate your recommendation and look forward to seeing you again!

September 29, 2024

Grace service in great communication. The best customer service, representative. Great management. I recommended Better friendly people More

by juliobravo0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio servantes
Sep 30, 2024 -

Swickard Buick GMC of Thousand Oaks responded

Thank you for the recommendation, Julio! We're delighted to hear that our team at Swickard Buick GMC of Thousand Oaks provided excellent service and communication. We appreciate your support!

September 20, 2024

Julio was fantastic. He made it a great experience for my recall and it was completed earlier than estimated👍🏻🏆 More

by Doc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio, Mehgan
Sep 20, 2024 -

Swickard Buick GMC of Thousand Oaks responded

Doc, we're delighted to hear that Julio provided you with such a great experience at Swickard Buick GMC of Thousand Oaks. Thanks for sharing your positive feedback!

September 17, 2024

Very professional with up to date communication. Julio was nice to work with. Car was ready as promised. More

by Tlynchsimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
Sep 17, 2024 -

Swickard Buick GMC of Thousand Oaks responded

We're glad to hear Julio and the team at Swickard Buick GMC of Thousand Oaks provided professional service and timely communication. Enjoy your new car!

September 13, 2024

My Service Manager is so friendly and professional. I know I'm in good hands and so is my vehicle. I've bought three Cadillacs and all are serviced here. More

by rocio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Cervantes
Sep 16, 2024 -

Swickard Buick GMC of Thousand Oaks responded

Rocio, we're delighted to hear that our team at Swickard Buick GMC of Thousand Oaks has earned your trust over the years. Thank you for being a loyal customer!