Swickard Buick GMC of Thousand Oaks

Go see Crystal at Silver Star for your next Car! Crystal was amazing through out our entire car buying process! She made the usually tiring day enjoyable & even went the extra mile by keeping my 3 Crystal was amazing through out our entire car buying process! She made the usually tiring day enjoyable & even went the extra mile by keeping my 3 year old son happy & occupied while we were signing all our documents, which if you have children you understand how important that is for the parents. Go see crystal! She is friendly, reliable & gets the job done :) More

Crystal Rocks Need a car, see Crystal. She’s great. They took the time to make us comfortable and avoided the typical sales xxxxxxxx. I will be buying another on Need a car, see Crystal. She’s great. They took the time to make us comfortable and avoided the typical sales xxxxxxxx. I will be buying another one from her in August. More

Exceptional and friendly customer service I would give 6 stars if I could! This was my 4th time leasing a GMC/Buick. Crystal Moss, my sales agent went above and beyond my expectation to get th I would give 6 stars if I could! This was my 4th time leasing a GMC/Buick. Crystal Moss, my sales agent went above and beyond my expectation to get the car I wanted and more. I leased the car with more options than I was looking for a very reasonable payment. Everyone from Crystal, to sales manager, Joe and finance was very helpful, friendly and made the process fast and hassle free. I would definitely recommend Silver Star for getting your new car. More

They're either thieves or incapable of keeping your car safe This past Sunday, alternator problems left my car stalled on the side of the 101 in Thousand Oaks. We had it towed to Silver Star Buick GMC dealership This past Sunday, alternator problems left my car stalled on the side of the 101 in Thousand Oaks. We had it towed to Silver Star Buick GMC dealership and service center on the tow driver's recommendation. The repairs took until Tuesday. When I picked up my car, I'd already left Thousand Oaks when I noticed some items were missing from around my console. I called back to see if the mechanic could explain, but he guessed that no one in his shop "needed" a jar of quarters or pens, so they "probably" didn't take it. When I stopped, I discovered my entire trunk had been cleared out, save for some towels and other "junk" items. Apparently I have no recourse because I signed a document stating I'd removed all my valuables from the car and that the mechanics aren't required to notice things missing. Did they not notice items from inside my glove box strewn across my seat? Apparently someone with the keys to my car OR someone who took advantage of it while it was unattended and unlocked on their lot managed to make off with all of the contents of my car (we're talking big beach coolers, a car jumper battery, a school backpack, a picnic basket, art supplies, bags of camping supplies, etc) without ANYONE noticing or ANYTHING captured on camera. Service manager. Dominic Coggiola, says they just don't have a camera pointed on their driveway, "so sorry!" Shame on you Silver Star. More

Russell and Gary at Silver Star worked hard to get my business and I believe truely wanted to win me over as a long-term customer, not just a one-time used car sale. business and I believe truely wanted to win me over as a long-term customer, not just a one-time used car sale. More

My experience with Chris Lopez at Silver Star Chevrolet was amazing. He is very helpful and in the future I may only go to him and the Silver Star group for any of my cars. I would recomend this dealersh was amazing. He is very helpful and in the future I may only go to him and the Silver Star group for any of my cars. I would recomend this dealership to anyone. More

Brian Emerson is the reason that I have chosen to stay with the dealership for over 12 years. I purchased my 2001 Buick LeSabre Limited from this dealer in 2000 and have used the dealer for all scheduled with the dealership for over 12 years. I purchased my 2001 Buick LeSabre Limited from this dealer in 2000 and have used the dealer for all scheduled and emergency repairs. With 240,000 miles on the vehicle, I have found that Brian is the most knowledable and trustworthy guy on the staff. He will not pretend he knows everything about every car, make, model and year -- but he will sure find out. SERVICE AT THIS DEALERSHIP HAS BEEN DISCONTINUED AND BRIAN EMERSON IS NO LONGER WITH THE DEALERSHIP. A 12+ YEAR RELATIONSHIP FLUSHED DOWN THE DRAIN WITHOUT ANY PRIOR NOTICE. BACK TO FINDING A COMPETENT DEALER TO SERVICE MY VEHICLE. (2/6/13) More

The dealer we worked with was excellent. In particular, Marian was phenomenal at her job and customer service. The dealer and Marian worked with us for six months to make sure that our order was exactly wh Marian was phenomenal at her job and customer service. The dealer and Marian worked with us for six months to make sure that our order was exactly what we wanted and gave us feedback on its location during transit. The dealer was also able to work with us on the most important part of the Jaguar XK purchase process--the price! We contacted every dealership in Southern California to see if any of them were able to work with us on the price we gave them. To our shock, Silver Star Automotive Group was the only dealership who appreciated the all cash offer. And thank goodness, because we think Silver Star Automobile Group made the purchase of a 2012 Jaguar XK very easy, and the easiest purchase ever! Thanks. More

Mr. Jarvis was incredibly helpful, professional and was an absolute pleasure to work with - I have already reccomended him and this dealer to several people and will continue to do business with them in th an absolute pleasure to work with - I have already reccomended him and this dealer to several people and will continue to do business with them in the future for all our vehicle needs. More

Marian did a great job and made the sales process a pleasurable one! I will recommend my friends and work associates to shop for a car at Silver Star. Jon Siglar pleasurable one! I will recommend my friends and work associates to shop for a car at Silver Star. Jon Siglar More