
Swickard Buick GMC of Thousand Oaks
Thousand Oaks, CA
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While our vehicle was in service, Mr. Arman Arhanian was the best thing about having our vehicle in service! There were some complex service issues that needed addressed, and his communi Arman Arhanian was the best thing about having our vehicle in service! There were some complex service issues that needed addressed, and his communications on the progress and completion were top notch! He is an asset to the service department there. More
Arman was great. He took care of everything. He found some other issues that another dealership did not find and got it all taken care of with my extended warranty th He took care of everything. He found some other issues that another dealership did not find and got it all taken care of with my extended warranty thank you. More
The service experience was lazy and slow. I had an 8am appointment and they were in no hurry to get me checked in until 8:25 and then didn’t inform me my car was done. So I had to call the ne I had an 8am appointment and they were in no hurry to get me checked in until 8:25 and then didn’t inform me my car was done. So I had to call the next morning and then when I showed up, it literally took them 20 min to pull my car around after I completed the paperwork. Shouldn’t it just be ready and parked out front? It seemed like the staff didn’t care. More