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Sutton Ford - Service Center
Matteson, IL
3,260 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,260 Reviews of Sutton Ford - Service Center
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Verified Customer
September 27, 2023
I went for recalls on my vehicle as well as autobutler. They did the autobutler but did not do 22n17 (power window chrome tips) even though the service receipt indicated it was done. I could not determine They did the autobutler but did not do 22n17 (power window chrome tips) even though the service receipt indicated it was done. I could not determine whether the other recall 22s73 was done, but I am suspect it was not done. More
by kdevitt
Employees Worked With
Jessica was very nice
September 27, 2023
All 3 Reps. at the desk in Quick Lane Dept. were friendly and the mechanic fixed what I asked. He did not give come back with a list of unnecessary repairs just at the desk in Quick Lane Dept. were friendly and the mechanic fixed what I asked. He did not give come back with a list of unnecessary repairs just to pad my bill. And for that one reason alone I will return for any other future concerns I may have with my vehicle. I am pleased! More
by denny1650
Employees Worked With
All Quick Lane Representatives
September 27, 2023
Everyone was kind and helpful as usual when I come there thank you so much thank you so much More
by williamrob1956
September 27, 2023
I got the works oil change which is supposed be topping off fluid and check the air pressure. And for the second time they did none of them. I had a low tire the next day and was low on brake fluid and win off fluid and check the air pressure. And for the second time they did none of them. I had a low tire the next day and was low on brake fluid and wind shield wiper fluid a week later More
by JENWSAY1224
Employees Worked With
I don’t know who worked on my car
September 26, 2023
Melissa was great at keeping me informed and ensuring that my concerns were met. I loved the personal care of a ride home. Cody informed me of a feature that I was not aware of. Cree, Mr Logan and J that my concerns were met. I loved the personal care of a ride home. Cody informed me of a feature that I was not aware of. Cree, Mr Logan and Jessie and kind Jamie made my day! More
by Bodhisattva C
September 25, 2023
I have never had a problem at Sutton Ford. They have always done just what I expect them to do. I enjoy coming to them for the work to be done on my car. They have always done just what I expect them to do. I enjoy coming to them for the work to be done on my car. More
by PEACHYLEE3
