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Sutton Ford - Service Center
Matteson, IL
3,260 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,260 Reviews of Sutton Ford - Service Center
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Verified Customer
October 16, 2023
Jillian is the best. She made sure everything thing I needed to know was communicated to me. She made sure everything thing I needed to know was communicated to me. More
by karaknazze
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
October 13, 2023
Not satisfied at all. The issues I’m having with my vehicle were unfounded and weren’t fixed. I shouldn’t be having these problem with my car since I have on about 9,500 The issues I’m having with my vehicle were unfounded and weren’t fixed. I shouldn’t be having these problem with my car since I have on about 9,500 mile on it. Regarding the brakes, I was told that the brake residue on the wheel was Normal (it is not) and I’m sure I will continue hearing the grunting while pressing/ releasing the brake as well as the vibration. I will take my car elsewhere for a second opinion. More
by dcadena0
Employees Worked With
Not sure
October 12, 2023
Jillian always goes over and beyond her job. . & for that I'm always grateful.. Thx . & for that I'm always grateful.. Thx More
by L.DAVIS181
Employees Worked With
October 12, 2023
Service department is wonderful, everyone always greet you and they are very informative. However, if they do not know they will go look for the answer if possible. you and they are very informative. However, if they do not know they will go look for the answer if possible. More
by Granniescrafts
Employees Worked With
Jason D
October 11, 2023
Outstanding professional service, clean waiting area and restrooms. I've been a customer for more than 20 years and return because of Melissa and James LeBran. restrooms. I've been a customer for more than 20 years and return because of Melissa and James LeBran. More
by msjtr42
October 11, 2023
Julia is always a pleasant to work with you guys are fortunate to have such a great employee with a great personality with great customer service. She is always willing to go above and beyond. Thank fortunate to have such a great employee with a great personality with great customer service. She is always willing to go above and beyond. Thank you More
by vanya.bankhead
