Sutton Ford - Service Center

Car service was great, the customer service picking up was not the best. The staff seemed irritated I was there and didn’t even address me until I said excuse me. Then I was asked to hold on, then when was not the best. The staff seemed irritated I was there and didn’t even address me until I said excuse me. Then I was asked to hold on, then when I was addressed I was in the wrong area. Would have been nice to know that ahead of time. Almost all were on their cell phones. More

The customer service from Victoria and Jessica in the service department was a great experience. service department was a great experience. More

They must be doing the right things cause this is my second car IBoought from you. second car IBoought from you. More

I appreciate the over all professionalism shown and given to me. I tried Tinley Park and Calumet City Illinois Lincoln dealerships to service my Lincoln Aviator. There service departments from management on to me. I tried Tinley Park and Calumet City Illinois Lincoln dealerships to service my Lincoln Aviator. There service departments from management on down are the rudest of professional companies I've every experienced. I own GMCs , Mercedes Benz, and Chevys. At no point with service people have I had issues anywhere close to those dealerships. My wife wants to trade in the Aviator next year and go with navigatore. I wasn't going to do it because of them. I was looking GMC for her but because of Sutton I may decide to stick with Lincoln for my new 2024. Jullian, Justin , Jessica and Torey has sold me back on Lincoln. More

Professional on time and knowledgeable about the part installed in my vehicle. I was very pleased with the door to door service. installed in my vehicle. I was very pleased with the door to door service. More

Sutton Fird has been our most trusted resource for our repair and car buying needs. repair and car buying needs. More

Great experience with the quality of service, and professionalism from the workers at Sutton Ford professionalism from the workers at Sutton Ford More