Sutton Ford - Service Center

Melissa LeBran My experience with Melissa LeBran - in service was awesome, Very Friendly always willing to go the extra mile for her customers. Thanks for the wond My experience with Melissa LeBran - in service was awesome, Very Friendly always willing to go the extra mile for her customers. Thanks for the wonderful service. More

The works service The associates at Sutton Ford were very polite, kind, professional and accurate on the time it would be for my wait and completion of service. Great The associates at Sutton Ford were very polite, kind, professional and accurate on the time it would be for my wait and completion of service. Great job!!! More

Warranty I just want to thank Sutton Ford service for their professionalism!!! The service I received from Gillian in the Quick lane service was awesome, she t I just want to thank Sutton Ford service for their professionalism!!! The service I received from Gillian in the Quick lane service was awesome, she took the time to answer all of my questions regarding my vehicle, I came in for rear brakes due to some grinding noise & I told her that I also thought something was wrong with my transmission because I was hearing some whining noise from the engine & the truck seem to be hesitating when in the drive mode. She explain that they would check everything out I had mentioned. She further explained that if it was a transmission problem that they would kick the service call over to full service and they would contact me. All of this took place in just a couple of hours with me receiving a call from Eric in full service repair and yep you guessed it I had a problem with the transmission as well as a tie rod. But God & Eric were on my side with God using Eric to see if all repairs were covered under extended warranty & checking to see if parts were in as well as seeing if they could take care of the problem the next day. Needless to say Erik arrange for a rental car to be picked up next door at enterprise & inform me that all repairs with the exception of the brakes & rotors were indeed covered under the extended warranty. Hallelujah!!! THANKS SO MUCH GILLIAN & ERIK FOR YOUR PROFESSIONALISM & EFFICENCY AND COURTSEY!!! More

Auto Butler All employees I had contact with were friendly, knowledgeable, and showed a genuine concern for my service. Bryant, in service; and even the porter w All employees I had contact with were friendly, knowledgeable, and showed a genuine concern for my service. Bryant, in service; and even the porter who took me home & picked me up. More

Great service Always friendly staff. My appointment was @ 10. Melissa was ready with all the necessary paperwork including a loaner. She contacted me with progress Always friendly staff. My appointment was @ 10. Melissa was ready with all the necessary paperwork including a loaner. She contacted me with progress status. She was quite helpful and friendly. Her counterpart Dan was helpful as well. More

Customer Friendly. Excellent Service Melissa attended to all my needs and expectations. If and when I purchase my next car, I be sure to give my busy to Sutton. Melissa attended to all my needs and expectations. If and when I purchase my next car, I be sure to give my busy to Sutton. More

No Good Words The auto butler that costs 1000 is simply a bad car wash my car has just as many bugs on it after the auto butler every time my car has been in for The auto butler that costs 1000 is simply a bad car wash my car has just as many bugs on it after the auto butler every time my car has been in for that service big waist of time and $ money ..... More

Fast, friendly, and efficient Melissa was fast friendly and efficient when I recently had service done at Sutton Ford. My paper work and loaner were there and waiting upon my arriv Melissa was fast friendly and efficient when I recently had service done at Sutton Ford. My paper work and loaner were there and waiting upon my arrival and things went very smoothly. More

The value of Ms Anita Suttton The value, knowledge and authority of Anita Sutton goes far beyond sales. She is the single glue for everything OUTSTANDING at Suttton Ford !!! The The value, knowledge and authority of Anita Sutton goes far beyond sales. She is the single glue for everything OUTSTANDING at Suttton Ford !!! The Judge More

EXCELLENT SERVICE WITH A SMILE Sutton Ford, DAVE, ANITA, JULIAN, JAMIE The entire staff ALWAYS providing EXCELLENT SERVICE. I LIVE 2 MILES FROM ANOTHER FORD DEALERSHIP. THE SERVICE Sutton Ford, DAVE, ANITA, JULIAN, JAMIE The entire staff ALWAYS providing EXCELLENT SERVICE. I LIVE 2 MILES FROM ANOTHER FORD DEALERSHIP. THE SERVICE SUTTON FORD TEAM PROVIDE I WILL DRIVE 20 MILES TO GET KNOWLEDGE AND UNDERSTANDING IF MY CAR NEEDS IT. More