Sutton Ford - Service Center
Matteson, IL
3,260 Reviews of Sutton Ford - Service Center
OIL CHANGE HEAVEN Sutton Ford is the place to go if you want quality service and a quality experience. The staff at Sutton are so attentive and friendly. You never fe Sutton Ford is the place to go if you want quality service and a quality experience. The staff at Sutton are so attentive and friendly. You never feel like a stranger. Turnaround time is exceptional. They are the best! More
Awesome Service Mr. Jones was very helpful and he let me know about all the recalls that needed to be done on my truck. He was very knowledgeable. Mr. Jones was very helpful and he let me know about all the recalls that needed to be done on my truck. He was very knowledgeable. More
Great Service! Great Service, very attentive to your needs and accommodating! A friendly Staff!!! Drop off and Pick Up Service was great and friendly. Very quick wo Great Service, very attentive to your needs and accommodating! A friendly Staff!!! Drop off and Pick Up Service was great and friendly. Very quick work! More
great experience with staff and service I have had a great experience with getting my car service as well as interaction with staff at this dealership. I must say that Sutton Ford has excell I have had a great experience with getting my car service as well as interaction with staff at this dealership. I must say that Sutton Ford has excellent in the delivery of not only servicing their cars but selling their cars and pride themselves in their customer relationship which makes it hard to drive any other car and from any other dealership. More
Always great They always are nice and accomodate everything I need. Even when there are slight issues they work through them well and get the job done. They always are nice and accomodate everything I need. Even when there are slight issues they work through them well and get the job done. More
Scam artists I made an appointment to see about the check engine light on my 2016 Ford Escape. When I made the appointment I was told I would get a loaner car whil I made an appointment to see about the check engine light on my 2016 Ford Escape. When I made the appointment I was told I would get a loaner car while the repairs were completed. When I arrived, no loaner was available. I waited over 1 1/2 hours while they diagnosed the problem for $130. The car was under warranty but of course the issue I had was not covered. By the time they were done they had found over $1700 of “problems” with my vehicle. I did not get the repairs done but took my car to my trusted mechanic. He told me the findings were totally false. More
Oil change and the works Service was fast and efficient, my oil change was free this time due to prior service, can't go wrong with free. Also love the free car wash option, g Service was fast and efficient, my oil change was free this time due to prior service, can't go wrong with free. Also love the free car wash option, great customer service. More
2017 Edge service. Got in early and the team took my Edge in right away so I did not have to wait long. Bryan always take care of my cars. Next month I will be buying a Got in early and the team took my Edge in right away so I did not have to wait long. Bryan always take care of my cars. Next month I will be buying a set of tires off him. Thanks More
Car trouble I had my car towed in due to alarm system issues. Your team was able to find the problem and fix it quickly. I also had an issue w my air conditioner I had my car towed in due to alarm system issues. Your team was able to find the problem and fix it quickly. I also had an issue w my air conditioner not blowing cold air. And your team kept it until they could solve the issue. And they even vacuum my back seat where my two nephews had a dorito fight the night before. Thank you for everything. More
Oil change and new wipers We have always had good serviced and have been kept informed of all actions during our appointment. All the folks in the service area are very helpf We have always had good serviced and have been kept informed of all actions during our appointment. All the folks in the service area are very helpful and friendly. Our car is in good hands at Sutton. More