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Sutton Ford - Service Center

Matteson, IL

4.4
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

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November 05, 2018

Great Experience Allen was very helpful and has patience. Although there was some confusion at first, Allen was able to explain everything in detail to me. I definitel More

by chicago412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Taloff
November 04, 2018

Good service Your employee have gotten very good interacting with customers. Before some of your employees were very short. I left happy. I’ll be back soon. More

by rochellejohnson2907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quick lane employee
November 02, 2018

Happy that I came in for a visit I had no real expectations when I first visited the dealership but by the time I left I realized that that had been without question the best experien More

by chrismccrary515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Anthony, Marcus Anthony
November 01, 2018

100,000 miles check Outstanding Service, along with a very friendly welcoming! The service was excellent and I was very satisfied! My vehicle runs very well and I would More

by ms.pjwelch
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2018

Oil change took about 35 minutes which was great! Service was very fast for the oil change and the price was reasonable. I will recommend family and friends. Also, I like the new line of Ford Escapes More

by quentinstephenssr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Browning
October 29, 2018

Wonderful ,staff the best customer service mr sutton alw Great job wonderful staff always a pleasure going to thos shop they go over and beyond to help u.thanks for the good times Sincerely lesia alexand More

by girlbigeye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malissia services manger.nice lady takes care of everything always. , Anita Sutton
October 26, 2018

Bad experience!!! The problem I complained about was not fixed.The low tire pressure and sensor lights come on. The car was in the service department on Oct 4th and aga More

by johnson1745
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mellisa-Lincoln service
October 25, 2018

Still offering great customer services. Glad to see, each time I bring my car in for service, staff is still showing excellent customer service!! I hope this service continues in each depar More

by LNRGDRTKR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Jones , Chatman Farland
October 24, 2018

Fast service, didn’t have to wait at the shop I am a regular customer at Sutton Ford for the pass 3 years. I love the team in quick lane, always pleasant and ready to serve each customer with prom More

by mabry1@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juillian (quick lane), David Deahl
October 24, 2018

Awesome Service My experience with Sutton Ford has been nothing but the best!! The customer service is like red carpet treatments!!! Cree is absolutely amazing!! I wi More

by toniwild2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Buikema, Cree Lyons
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