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Sutton Ford - Service Center

Matteson, IL

4.4
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

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August 29, 2023

The service people here are courteous and the service is efficient and generally quick. I have always come here and very satisfied with the service More

by Heidimstraka
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Lyons
August 29, 2023

excellent service from melissa she always looks out for my car and take care of everything i need More

by jimmylebran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2023

Erica in Sales Dept gives me excellent service went ever i have question about my car. Service does an excellent job also. More

by jamese.ford
Workmanship
Recommend Dealer
Yes
Employees Worked With
Eric Eric
August 28, 2023

I thought the service representative Jessica was very nice and gave me plenty of details about my vehicle. More

by Jimmy
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Harris
August 27, 2023

Came in for a oil change was told about 1 1/2 hour wait. 4 1/2 hour still there not very happy. More

by jrsh1114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Quick lane
August 26, 2023

The works goes up in price everything I'm in there. . Services are over priced Too high More

by spillawyn
Recommend Dealer
Yes
Employees Worked With
Jessica
August 25, 2023

I bought my first car at Sutton Ford in 2003, and been going there ever since. Great people, nice Dealership, I always get good service fixed right the first time. More

by raykroncke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

The dealership and its rep were great, the final analysis was not. I am a returning customer and will continue so as long as I own a Ford. More

by ROSSI151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Eric
August 24, 2023

Charles was great! Thank you for the great service. Will definitely recommend service department to family and friends. More

by maria.perez041876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Norman
August 23, 2023

Fast service, and friendly Service. Both tech and service writer did a great job, very happy with Sutton More

by PLAZAPETSHOP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Rozak
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