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Sutton Ford

Matteson, IL

Overview
Employees
Reviews
Vehicles
4.4
4,501 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,501 reviews

August 10, 2024

Very happy with respect and service my family was given, they treated my family like family of their own. Eric was a fantastic salesman! Eric and richard both were very patient with us and not pushy one bit More

by diveley0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Maymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard- GM, Jerry Triplett
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Aug 11, 2024 -

Sutton Ford responded

Thank you for your business and this review. We're happy to hear that Eric and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 06, 2024

Great people to deal with. Easy deal start to finish. Would definitely recommend to others. More

by staresinich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Logan
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Aug 06, 2024 -

Sutton Ford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Sutton Ford are glad to have you as a customer.

July 16, 2024

Recently we decided to sell our Ford Expedition. We initially went to Carmax and the experience and the offer were terrible. We decided to go to Sutton Ford and honestly it was an awesome experience More

by george.coleman
Recommend Dealer
Yes
Employees Worked With
Taiya Alexander
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Jul 16, 2024 -

Sutton Ford responded

Thank you for choosing Sutton Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, George, and we hope to see you again!

July 03, 2024

Well Sutton Ford was the third dealership and I left with Suv I wanted. World Hyundai wouldn't even take car I bought from them More

by abbottlawrence171
Recommend Dealer
Yes
Employees Worked With
Eric Maymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maymon
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Jul 04, 2024 -

Sutton Ford responded

Lawrence, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Congratulations on your new SUV!

June 24, 2024

It was a decent experience, but I was sold a vehicle that needed a oil change More

by mrrick731
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Triplett, Taiya Alexander
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Jun 24, 2024 -

Sutton Ford responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

June 19, 2024

I purchased a 2018 Edge on memorial day. This is my 2nd veh.from Sutton Ford. They treated me very well. I wished the veh.manual came with the veh. I asked Mr. Logan if he could find one fo More

by boxwrench47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Triplett, Loretta Parks, Greg Logan
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Jun 21, 2024 -

Sutton Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We hope you enjoy your new Ford Edge!

June 18, 2024

Anthony Martinez helped me through every step of the process. Anthony answered all of my questions and helped me buy the car that I wanted. More

by straymetalius
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Triplett, Anthony Martinez
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Jun 18, 2024 -

Sutton Ford responded

It's fantastic to hear that Anthony provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Sutton Ford!

June 18, 2024

Mr. Parker was very knowledgeable and extremely helpful. He made the process seamless and it was a pleasure to work with him. More

by teyonaseaton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Sutton Ford responded

Thank you so much for your excellent review! We are happy that Lester had the opportunity to work with you, and we are thrilled that you found your experience with us to be positive. Please don't hesitate to reach out if you need anything else.

June 17, 2024

Taiya and Ali worked well together to get me into yet another vehicle of my liking. Their professionalism and customer services is second to none. I highly recommend Taiya and Ali as sales professionals More

by CL Furlough Jr.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Triplett, Taiya Alexander, Ali Huseen
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Jun 17, 2024 -

Sutton Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Taiya and Ali, and we look forward to working with you again.

June 14, 2024

The team at Sutton Ford made purchase of the Bronco painless! They were fast and very knowledgeable about the vehicle More

by brian.lindner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Triplett, Ali Huseen
Report | Print
Jun 17, 2024 -

Sutton Ford responded

Brian, it's fantastic to hear that we provided great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Sutton Ford!

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