Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Sutton Ford

Matteson, IL

Overview
Employees
Reviews
Vehicles
4.4
4,501 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
Contact Dealership
View Awards

21315 Central Avenue

Matteson, IL

60443

Directions

By Type

Showing 4,501 reviews

September 04, 2024

Wonderful experience at Sutton Ford. Eric was a excellent salesman. Made me feel comfortable about my decision to purchase my new vehicle. I'm so happy and so glad I did come back. More

by murlinecagley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Maymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Triplett
Report | Print
Sep 04, 2024 -

Sutton Ford responded

Hello, Murline! It's fantastic to hear that Eric provided you with great customer service while assisting you with your purchase. We truly appreciate the opportunity to do business with you. Thanks for choosing Sutton Ford!

September 03, 2024

Clean dealership, friendly people. Husband wondering why no sunroof/moonroof included with a plantium vehicle. More

by yeslord2you
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Sep 04, 2024 -

Sutton Ford responded

Thanks for leaving us a review! If you have any questions about your vehicle, please give us a call so we can discuss. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sutton Ford!

September 03, 2024

Easy I enjoyed the test drives and the deal is fair and nice mostly how I was able too drive it off the lot it was a fun Monday for me More

by furryfangush
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Maymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Triplett
Report | Print
Sep 03, 2024 -

Sutton Ford responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Sutton Ford!

August 31, 2024

Friendly clean atmosphere and excellent team from sales to finance. No hassle or pressure on buying. More

by kelly_taylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taiya Alexander
Report | Print
Sep 02, 2024 -

Sutton Ford responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Sutton Ford!

August 22, 2024

Greg was very kind. He always makes me feel welcome. All my questions was answered. More

by jrobyn40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Logan
Report | Print
Aug 23, 2024 -

Sutton Ford responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! Greg and all of us at Sutton Ford are glad to have you as a customer.

August 22, 2024

This dealership has people who will work hard for you to get you approved for the vehicle you want or something very close to it. Love this place, especially sales woman Lynn. More

by barbaraivory85@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Sutton Ford responded

Thank you, Barbara, for sharing your thoughts about your experience with Sutton Ford. We appreciate your business and hope to see you again soon!

August 21, 2024

Quality you can count on to deliver your desired vehicle for your needs and wants More

by Explorer 2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ariel
Report | Print
Aug 21, 2024 -

Sutton Ford responded

Thanks for sharing about your experience with Sutton Ford. We appreciate your business and hope to see you again soon!

August 20, 2024

Didnt follow my expressed words as far as what i wanted,dealer add on after i decided to purchase. Overall pleased with the dealership. More

by knightsclifford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Huseen
Report | Print
Aug 20, 2024 -

Sutton Ford responded

Clifford, We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

August 14, 2024

It took until 3:30 for my 9:15 appointment. I’ll have to find another dealer next time. More

by neelymarjorie62
Recommend Dealer
No
Employees Worked With
I do not know anyone’s name.
Report | Print
Aug 18, 2024 -

Sutton Ford responded

Marjorie, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 13, 2024

The services were great. I explained my situation and you guys worked your magic. I drove off the lot with a car. Thanks! More

by Jackie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Maymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Triplett
Report | Print
Aug 14, 2024 -

Sutton Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Jackie, and we look forward to working with you again.

1
...
7
8
9
...
451