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Sutton Ford
Matteson, IL
4,501 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,501 reviews
Verified Customer
October 29, 2024
Great dealership with great people. Made me feel welcome and not pressured. Good experience, would recommend. Made me feel welcome and not pressured. Good experience, would recommend. More
by cperry83
October 27, 2024
Richard and the Sutton Ford establishment were exceptional in addressing my questions and making sure I was clear on the features of the Mustang. Your care and follow up is what ultimately made m exceptional in addressing my questions and making sure I was clear on the features of the Mustang. Your care and follow up is what ultimately made me purchase from Sutton. More
by Winwalk211
Employees Worked With
Richard Ashmon
October 21, 2024
It was great that the sales team wasn’t pushy. They heard what I wanted and we worked collaboratively. The sales team also found an added benefit to further reduce the price of my vehicle. I would They heard what I wanted and we worked collaboratively. The sales team also found an added benefit to further reduce the price of my vehicle. I would go back to Sutton. More
by danielpierson
Employees Worked With
Lynetta Futrell, Richard Ashmon
October 17, 2024
I have received te same consistent great service at SUTTON FORD as I did back in 2020 when I purchased my 2018 Ford Escape! FRANKLIN was absolutely wonderful… he was patient with my MANY questions, kno SUTTON FORD as I did back in 2020 when I purchased my 2018 Ford Escape! FRANKLIN was absolutely wonderful… he was patient with my MANY questions, knowledgeable and personable… I HIGHLY recommend SUTTON AND Franklin More
by Virginia
Employees Worked With
Franklin Hunt, Richard Ashmon
October 15, 2024
Eric was a good guy just didn’t get back with me in a timely fashion! I have had no real issues with truck but when i got to dealer they told me about some fine print items that I wasn’t interested in an timely fashion! I have had no real issues with truck but when i got to dealer they told me about some fine print items that I wasn’t interested in and the gap insurance i want to cancel they are not being super helpful. I probably wouldn’t purchase another vehicle here my dealer close to home is way more helpful sutton just had the truck i wanted. More
by BIGBAKE75
October 08, 2024
On time Fast service just as they said they would do got me on the road quick me on the road quick More
by davesapp68
October 06, 2024
Thank you Franklin for your concerns that I had buying my new Escape. You're very professional and understanding. I want to Thank Rich the manager as well for working so hard to make this happen. Thank you new Escape. You're very professional and understanding. I want to Thank Rich the manager as well for working so hard to make this happen. Thank you guys. More
by sherrolglover
Employees Worked With
Franklin Hunt
October 05, 2024
Franklin was a very professional and knowledgeable. Took into consideration the fact that I needed the best possible deal. Sutton Ford is lucky to have someone like Franklin working for them. Richard A Took into consideration the fact that I needed the best possible deal. Sutton Ford is lucky to have someone like Franklin working for them. Richard Ashmon is a very outgoing person who assisted me through the process of my purchase. They are both very helpful and considerate. I have been with Sutton Ford for a while now and have always been happy with the dealership. More
by gsaund9848
Employees Worked With
Franklin Hunt, Richard Ashmon
