
Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Audre was very helpful and patient. He answered my questions and modeled for me how to receive further assistance. For example, Marcus, who assisted Audre, worked diligently with Audre to provide me questions and modeled for me how to receive further assistance. For example, Marcus, who assisted Audre, worked diligently with Audre to provide me with the best experience possible. Will come again, Great Salesmen! More
I have given high ratings because my wife and I experienced excellent service at Sutton Ford. We had recently been dismissed from a chapter 13 bankruptcy and had been to other dealers who turned us experienced excellent service at Sutton Ford. We had recently been dismissed from a chapter 13 bankruptcy and had been to other dealers who turned us down. Andre Green and the finance staff at Sutton Ford were diligent in getting a lender who would finance us. We even met Mr. Sutton himself who came out of his office and congratulated us upon our purchase. We drove away with a wonderful pre-owned 2008 vehicle. This was the best car-buying experience in a long, long time! This is our first step into obtaining a good credit rating again and we are extremely happy about that. Thank you Mr. Sutton for putting excellent, talented people on your team. More
Working with Andre Green as a salesperson was a pure delight. His professionalism and helpfulness put us at ease with the whole car buying experience. I had a very bad experience with Hawkinson Ford bef delight. His professionalism and helpfulness put us at ease with the whole car buying experience. I had a very bad experience with Hawkinson Ford before coming to Sutton and was extremely turned off by Ford, but Mr. Green and the whole Sutton team made my car buying experience a pleasure. I have recommended your dealership to friends and family and will definitely be purchasing cars from Sutton for years to come. More
Marcus Ware greeted me with a very pleasant and friendly smile, once introduced by another friendly employee, Keisha. He asked me what my needs in a vehicle were and price range. He said that he would and smile, once introduced by another friendly employee, Keisha. He asked me what my needs in a vehicle were and price range. He said that he would and could help me. He showed me a vehicle that fit my needs, right there on the showroom floor and asked me about the size and price. I told him that I liked it and the size was right.. He ask me if the color was okay as it came in other colors. I felt very comfortable and confident with him. He made me feel at ease, not nervous or anything, as one would be making such a big decision as this. He explained everything in detail, what to expect, as far as paperwork and features of the vehicle as we waited for the paperwork. He took care of everything and then I realized that this man had sold me a vehicle that I had not even looked inside of nor test drove. He is truly a good salesman and an access to your company. I would highly recommend him, which I have already done, to my daughter. More
I was pleased with the friendly customer service and geniune appreciation for customers. I was helped immediately and offered a beverage and snack then off to look at cars. The dealer asked about my nee geniune appreciation for customers. I was helped immediately and offered a beverage and snack then off to look at cars. The dealer asked about my needs and found a vehicle that I liked and could afford. I will continue to refer friends and family to this dealership! More
Marcus Ware is the BEST salesperson at Sutton Ford. Out of the 17 Ford cars I have purchased, Marcus has sold me 5 new cars. He is very attentive to my needs and wants when I am buying a car. He always c of the 17 Ford cars I have purchased, Marcus has sold me 5 new cars. He is very attentive to my needs and wants when I am buying a car. He always calls me to let me know what new cars are available and to come in and check them out. This usually results in me buying a new car............ Marcus is a very important asset to Sutton Ford as well as to the Ford Motor Company. We need more salespersons like Marcus. PS I will be shopping for a new car soon...... More
Prompt courtious service Sutton Ford goes the extra mile to get you in a great car everyone is friendly and the coustomer service is top notch. Sutton Ford has a great selection to choose from and has no pr to get you in a great car everyone is friendly and the coustomer service is top notch. Sutton Ford has a great selection to choose from and has no problem getting your special request for you the sales crew is attentive but not pushy thats why my last 4 vehicles were purchased at Sutton Ford More
Marcus was friendly, professional. He went above and beyond to help me with my auto purchase. He made sure my every need was met. I will recommend Marcus to anyone I come across who may be looking to bu beyond to help me with my auto purchase. He made sure my every need was met. I will recommend Marcus to anyone I come across who may be looking to buy a car. He is a fantastic salesperson!He follow up to make sure eveythink were OK. More
Marcus Ware is an enthusiastic, compassionate, and dedicated professional. He had a qualitative way of assisting and accommodating me with my purchase(s). I was so overwhelmed with his assistance. T dedicated professional. He had a qualitative way of assisting and accommodating me with my purchase(s). I was so overwhelmed with his assistance. Thank you, Marcus, for your friendly and outgoing service. More
Mr. Ware's knowledge of the product line,helpful attitude,and patience made my purchase experience very gratifying. He helped me compare features and prices,and test-drive at least five cars (severa attitude,and patience made my purchase experience very gratifying. He helped me compare features and prices,and test-drive at least five cars (several times)! Marcus gave me copies of the information to take home,and he didn't pressure me into making a hasty decision. I appreciate the attention and respect I was given as a new customer of Sutton Ford. More