Sutton Ford

Thanks to Mr. Andre Green for making my new car purchase the best experience I've ever had. His patience and professional attitude was extremely outstanding!! I will definitely refer my relatives and fri the best experience I've ever had. His patience and professional attitude was extremely outstanding!! I will definitely refer my relatives and friends that need a car to purchase at Sutton Ford. Thank you so much Mr. Green and Sutton Ford! More

My overall experience at this dealership was excellent. From the momentI step into the dealership I was greeted with a warm smile and was asked How can I help you. I was then paired with Marcus Ware who ga From the momentI step into the dealership I was greeted with a warm smile and was asked How can I help you. I was then paired with Marcus Ware who gave me great customer service and help me get into my new car and was determind that I was going to walk out with one which I did. I was very happy with my purchase. Overall this dealership was great. I will recommend this dealership which I have to friends and family. More

I was refer to Sutton Ford by a good friend who has been doing business with the dealership for years,as a young adult she remember her Dad buying from there and the service that they received she said was doing business with the dealership for years,as a young adult she remember her Dad buying from there and the service that they received she said was incredible. I came there one early morning and i was approach by Andre Green, very well dress young man ,had lots of good information on the car that i was looking for.He spent hours working with me because after he had reviewed other option for me,i realize that what i wanted, was really not what i needed at the time as far as price. He work real hard to get me close to were i wanted to be. This guy had a lot of patience,he was amazing he made me feel different about the way i felt about sales reps only caring about there pockets.The service he gave was awesome from top to bottom, now i see why she sent me there a place that i will do business with again. And for Mr Green your the greatest! More

I had a chapter 7 bankruptcy that had just been discharged and was in need of a vehicle. I received a letter from Sutton Ford in Matteson informing me that I may able to make a fresh start and rees discharged and was in need of a vehicle. I received a letter from Sutton Ford in Matteson informing me that I may able to make a fresh start and reestablish my credit. Marcus Ware was very professional and helpful in assisting me in purchasing a car that fit my budget. Since that time I have referred others to him and would definitely return to purchase another vehicle from Marcus. Dunia Tyler More

I recommend not only this place but this man, Marcus. We buy all of our cars here! Great service! Always great deals! They go the extra mile to make sure you have the car you want. buy all of our cars here! Great service! Always great deals! They go the extra mile to make sure you have the car you want. More

Marcus was great to work with. He was friendly, professional & knew his products. I would highly recommend him & the dealership to friends & family. It was a great experience. professional & knew his products. I would highly recommend him & the dealership to friends & family. It was a great experience. More

he help me an a friend buy a nice used car. he delivered it to us also. we thank him for his kindress. i will purchased again from marcus it to us also. we thank him for his kindress. i will purchased again from marcus More

The experience that I had was great, everything was explain to me in full detail. Mr. Green was a pleasant person and answer all of the questions that I had. I would purchase another vehicle from this explain to me in full detail. Mr. Green was a pleasant person and answer all of the questions that I had. I would purchase another vehicle from this dealership and saleman. More

Beware of extra charges added for items which should be optional. All new cars off the truck have #'s scratched on the windshield for which they try to charge you $400. Then there's another $1500 for "pain optional. All new cars off the truck have #'s scratched on the windshield for which they try to charge you $400. Then there's another $1500 for "paint protection". Beware.... you have been warned. There are other Ford dealers in the area that conduct business in a reputable manner. More

Run fast, and go elsewhere!! I am not one to blog or Run fast, and go elsewhere!! I am not one to blog or write reviews, but I felt compelled too, after my experience with this dealership. Please read Run fast, and go elsewhere!! I am not one to blog or write reviews, but I felt compelled too, after my experience with this dealership. Please read and consider going elsewhere. I had an issue where Sutton Ford fraudulently ran my credit, not once, but twice in two days. I went to the dealership as to inquire why they ran it without my permission. They had stated I applied on line with a 3rd party which they buy leads from. I Informed them I did no such thing, as I am currently applying for a mortgage. FRANK the "sales manger" stood up to me and tried to intimidate me, he stated " that unless I am conducting business, I need to leave." I then informed "I will be contacting the BBB & FTC," he then said "go ahead I don't care" There was no sympathy or accountability. No willingness to look into the issue, and definitely no willingness to resolve it. With that, just imagine if you have an issue with a purchase there. I called and placed a complaint with the Ford corporate offices, and they were more helpful. In short, I guess I was looking for a business to stand up and do the right thing when someone has such an issue, and just remove the inquires from my credit report. If this is the level of service that I received when fraud occured, I can only imagine how they treat their customers. You've been warned, this is not a stand up dealership at all. Please do not do business with Frank, he will try to intimidate you, till he gets his way. Go to another dealership.. So many more reputable Ford dealerships around More