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Sutton Ford

Matteson, IL

4.4
4,472 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,472 reviews

March 31, 2014

I work in a customer service atmosphere, therefore, I can appreciate receiving good service. George listened to my needs as well as my concerns. I was able to feel very good about my vehicle purchase. More

by choppyanita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Barker
Mar 31, 2014 -

Sutton Ford responded

Thanks so much for the A+ review! We truly appreciate your positive feedback. I am happy to hear you had such a wonderful service visit with us, and that George was able to make you feel comfortable throughout. Our service team strives to create an accommodating environment, as well as provide each customer with competent and efficient service. We hope to be able to serve your future automotive needs! Regards, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

March 31, 2014

Awesome Customer Service My experience with Sutton Ford was great from the time I walked through the door to the time I drove off with my new car. I don't think that I have e More

by lashaunh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Anthony, Marcus Anthony
Apr 01, 2014 -

Sutton Ford responded

Thank you for taking the time to write this review! Our customers are our number one priority here at Sutton Ford and I am delighted to hear my staff, especially Marcus was so helpful and able to find the perfect vehicle for you. We're proud to deliver such an outstanding and memorable experience. Please let us know if we may be able to help you in the future. Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

March 30, 2014

Great experience This is the second vehicle purchase I have made from Sutton Ford and I am sure won't be the last. My sales person, Ron Eng was extremely helpful, plea More

by Cortech62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Eng
Mar 31, 2014 -

Sutton Ford responded

Thanks for leaving a 5-star review about Sutton Ford! Ron is a valued team member and he will be glad to know that his assistance was appreciated. If you have any lingering questions about your recent purchase, I encourage you to contact me at the earliest convenience so that we may discuss the details. We value our business relationship and would like to make sure that you are feeling confident! Regards, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

March 30, 2014

This is my 2nd time purchasing a new vehicle from ford. I walked in knowing what I wanted and drove out with what I wanted. George was one of the most wonderful, helpful, knowledgeable guy anyone would want More

by tjackson35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Barker
Mar 31, 2014 -

Sutton Ford responded

Thank you for taking the time to leave such kind remarks about our dealership! We care about each and every one of our customers that walk through our doors. We understand purchasing a car is a big investment; we want to make sure we find a vehicle that best fits your needs, wants, and lifestyle. George will especially appreciate this review. Please don't hesitate to call or stop by in the future! Regards, Allen Dabrowski- BDC Manager

March 30, 2014

Salesman Andre Green was very helpful to me when seeking information about a vehicle! I would recommend anyone seeking a new vehicle to go to this dealership! More

by Tdodd91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Green
Mar 31, 2014 -

Sutton Ford responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that Andre was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Regards, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

March 28, 2014

Salesperson Ron E. my salesperson was very personable....helpful...and totally convinced me to purchase my 2013 Ford Fusion....Very precised in explaining everyth More

by daved3us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron E.
Mar 28, 2014 -

Sutton Ford responded

Congratulations on your new Fusion! Ron is a key component of our team here at Sutton Ford and he will be very happy to hear about your experience. We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Regards, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

March 28, 2014

Happy Camper! Happy customer! I've purchased 6 Fords products in over 30 years. I would like to thank George Barker for helping me with the purchase. My sal More

by Ybuilders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Barker
Mar 31, 2014 -

Sutton Ford responded

Thanks for taking the time to share this feedback with us, and congratulations on your new Escape! I am thrilled that George was helpful and accommodating throughout your purchase. We understand that shopping for a new car can often be stressful, therefore we strive to create a stress-free and relaxing environment. We hope to see you for your future automotive needs. Thanks again for the review and rating ,Allen Dabrowski- BDC Manager

March 28, 2014

Sutton Ford Customer Service is Fantastic Was looking to purchase a Ford Fusion, stopped by another dealership in the area which had one on the lot. Car was a little beat up and really not wh More

by gurban77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
Mar 31, 2014 -

Sutton Ford responded

Quality customer service is among the top of our priorities and I am glad to hear that George provided such outstanding service. We appreciate your business as well as your recommendation! Please let us know if we can do anything else for you and enjoy your Fusion! Regards, Allen Dabrowski- BDC Manager

March 27, 2014

The first smile came to me when George entered my driver's license number and my information was still there after more than 3 years since my last visit! You value your customers...we are not just a More

by Peka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
Mar 28, 2014 -

Sutton Ford responded

On behalf of our dealership I sincerely thank you for taking the time to write such kind words about our sales team. George and Linda truly strive to create a positive buying experience for every customer. They will be very happy to hear that they was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Regards, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

March 27, 2014

My Sutton Ford experience Overall the experience was good! I have to go back for a follow-up visit and the staff continued to be helpful knowledgeable and friendly!! My consul More

by jereece1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Barker
Mar 28, 2014 -

Sutton Ford responded

Thank you for the excellent review. We focus on providing prompt service as well as being friendly and professional. It’s helpful to know that we are meeting our goal in regards to that. If you have any further problems, or even just a question, please come back to see us. Regards, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

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