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Sutton Ford
Matteson, IL
4,472 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,472 reviews
January 05, 2018
Amazing Christopher was so very helpful. My mother and I both purchased a car and he never once gave the feeling of us being taken advantage of. I recommend Christopher was so very helpful. My mother and I both purchased a car and he never once gave the feeling of us being taken advantage of. I recommended him to my sister, who is searching for a car. More
by Jjones
Employees Worked With
Christopher in Sales, LaToyta McDonald
January 01, 2018
New car lease Lester made the process of terminating my lease and leasing a new Lincoln MKC run very smoothly. He found the particular car I wanted and I am pleased Lester made the process of terminating my lease and leasing a new Lincoln MKC run very smoothly. He found the particular car I wanted and I am pleased with it. More
by stella84
Employees Worked With
December 24, 2017
Car purchase Garrod was very helpful and not pushy as I've experienced with other salespeople. Love the car I purchased and am very happy with the it. Would sugges Garrod was very helpful and not pushy as I've experienced with other salespeople. Love the car I purchased and am very happy with the it. Would suggest to friends & family to visit there. More
by Carol Warnke
Employees Worked With
Garrod Gray
December 23, 2017
Service well done The service was handled very professional. I appreciate the excellent job, with a smile and friendly attitude. They did not just leave me sitting in The service was handled very professional. I appreciate the excellent job, with a smile and friendly attitude. They did not just leave me sitting in the waiting room. More
by metoo
Employees Worked With
Melissa LeBran
December 23, 2017
Very friendly and professional. Very halpful, honest, and friendly, from the receptionist to the manager! I really like the car I bought. I would go there again for my next car. Very halpful, honest, and friendly, from the receptionist to the manager! I really like the car I bought. I would go there again for my next car. More
by Marlene Steinfort
Employees Worked With
Jarrod Gray, LaToyta McDonald
December 19, 2017
Excellent Concern for Customers Mr. Parker is someone that I appreciate, because he does an excellent job with a sincere concern, to meet customers needs. I’ll definitely spread the Mr. Parker is someone that I appreciate, because he does an excellent job with a sincere concern, to meet customers needs. I’ll definitely spread the word to others about Sutton Ford’s Dealership and expertise to meet the customers needs. More
by MKZ Blessing
December 08, 2017
Excellent She did a great job and I would buy a car from her again. Friendly and drove out to my store to drop off an item that was not on car when purchased. She did a great job and I would buy a car from her again. Friendly and drove out to my store to drop off an item that was not on car when purchased. More
by ddunne
Employees Worked With
Brittani Ashley Culpepper
November 30, 2017
GREAT EXPERIENCE THIS DEALERSHIP REALLY CARE ABOUT THE CUSTOMER,THEY GO ABOVE AND BEYOND TO MAKE SURE YOU ARE HAPPY AND HAVE THE BEST DEAL AND EXPERIENCE, THIS DEALERSHIP REALLY CARE ABOUT THE CUSTOMER,THEY GO ABOVE AND BEYOND TO MAKE SURE YOU ARE HAPPY AND HAVE THE BEST DEAL AND EXPERIENCE, More
by VONNIE
Employees Worked With
MICHAEL ANTHONY AND JIM ?(FINANCE), Emma Williams, Antoinette McCoy, Andre Green
November 18, 2017
Excellent Friendly efficient service, I came in at 9 am, and was out before noon. I knew what I was looking for and was promptly greeted and my needs were dealt Friendly efficient service, I came in at 9 am, and was out before noon. I knew what I was looking for and was promptly greeted and my needs were dealt with More
by Justme
Employees Worked With
October 07, 2017
Pleasant Experience Melanie made my car buying experience pleasant. She was very knowledgeable and efficient. No pressure--just patience and kindness. She even gave me Melanie made my car buying experience pleasant. She was very knowledgeable and efficient. No pressure--just patience and kindness. She even gave me a call when I forgot to retrieve my I-Pass! Tim was a great help in getting me get the best deal possible! More
by LINDA GROSS-O'NEILL
Employees Worked With
Melanie and Tim Gilbert
