Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Sutton Ford rocks Sutton is the most customer friendly dealership I have ever dealt with,they go above and beyond to make your experience stress free and timely Sutton is the most customer friendly dealership I have ever dealt with,they go above and beyond to make your experience stress free and timely More
Thank you! Professional, friendly and efficient. The dealership has a very relaxed atmosphere. I didn't feel pressured to buy my car. Thank you Chatman for your Professional, friendly and efficient. The dealership has a very relaxed atmosphere. I didn't feel pressured to buy my car. Thank you Chatman for your costumer service. More
Best car buying experience ever! Anita Sutton made all the difference. She was professional, caring and extremely helpful! I recommend you look for her when ready to purchase a Ford Anita Sutton made all the difference. She was professional, caring and extremely helpful! I recommend you look for her when ready to purchase a Ford product! More
Fast, efficient, quality service I brought my 2013 Edge in since the AC was blowing hot air on the driver and cold air on the passenger side. I worried it might be an actuator motor I brought my 2013 Edge in since the AC was blowing hot air on the driver and cold air on the passenger side. I worried it might be an actuator motor burned out which would have cost a lot. It turned out to be a computer glitch which was fixed for less than half the price of having to take the dashboard apart to replace a motor. The service department had it fixed within a few hours of my bringing it in and leaving it. I thought it would have taken more time. Kudos for a good job! More
Outstanding customer service Mr. Christopher Whitehead was the primary sales person. Mr. Ron Eng assisted when necessary. Both were friendly down to earth and did bombard with t Mr. Christopher Whitehead was the primary sales person. Mr. Ron Eng assisted when necessary. Both were friendly down to earth and did bombard with the many sales pitch cliche's that I always hear. They kept their promises and made this a good car buying experience. More
A dealer who cares I have been going to 2 other ford dealers primarily rod baker (2 blocks from house) and they never performed my quicklane service the works like Sutto I have been going to 2 other ford dealers primarily rod baker (2 blocks from house) and they never performed my quicklane service the works like Sutton. Sutton actually performed the service like they said they would. I didnt have to call back and complain because the services were not done to the manager. And they explained what services im supposed to be having. Sutton was much busier and they still provided outstanding customer service. Allen took the time, worked with the technician and actually cared about me and my car More
Excellent customer service!!! I have no problem. I'm always satisfied with them! They are always mannerable and very cheerful. They make sure that your car is taken care of. I have no problem. I'm always satisfied with them! They are always mannerable and very cheerful. They make sure that your car is taken care of. More
Needed a wiper motor, Eric Bukuma took care of the problem. The service tech tested and found that the wiper motor needed to be replaced and as always,did so in a short period of time and I Had my car back in The service tech tested and found that the wiper motor needed to be replaced and as always,did so in a short period of time and I Had my car back in about 4 hours or so, very good service More
Awesome buying experience Chatman Farland and Micheal Anthony walked me through buying a brand new car with ease. I could not have asked for a better experience at Sutton Ford. Chatman Farland and Micheal Anthony walked me through buying a brand new car with ease. I could not have asked for a better experience at Sutton Ford. More
Purchased 2018 Escape - Great to work with !!! We came to see options for a trade in and wanted to purchase an Escape. Walter Killingsworth and the finance team worked with us and discussed our opt We came to see options for a trade in and wanted to purchase an Escape. Walter Killingsworth and the finance team worked with us and discussed our options. Even our back and forth exchange was pleasant and in the end we received a fair trade in and great financing to purchase our 2018 Escape. We are very happy with the our purchase. This has been our second time working with Sutton Ford and will continue to use their car service as well. They have always been courteous and helpful in all areas. More