Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Our Excellent Experience helped me to choose a wonderful SUV Our Salesman Mr Lester Parker was very effective and clear about all our options. This is so helpful in choosing our SUV and we appreciate doing Busi Our Salesman Mr Lester Parker was very effective and clear about all our options. This is so helpful in choosing our SUV and we appreciate doing Business with All Staff at Sutton Ford. The Customer Service is rated in my opinion as 5 Stars 100% Satisfied. Thanks again! More
great experience with staff and service I have had a great experience with getting my car service as well as interaction with staff at this dealership. I must say that Sutton Ford has excell I have had a great experience with getting my car service as well as interaction with staff at this dealership. I must say that Sutton Ford has excellent in the delivery of not only servicing their cars but selling their cars and pride themselves in their customer relationship which makes it hard to drive any other car and from any other dealership. More
Exceptional The experience I had with Anita was exceptional, every question was answered so I could understand and when I called Anita on the phone with a questio The experience I had with Anita was exceptional, every question was answered so I could understand and when I called Anita on the phone with a question, when she provided an answer she never hung the phone up until after her instructions were solved by me no matter how long it took for me to find the solution, Anita was always patient with me More
Always great They always are nice and accomodate everything I need. Even when there are slight issues they work through them well and get the job done. They always are nice and accomodate everything I need. Even when there are slight issues they work through them well and get the job done. More
Scam artists I made an appointment to see about the check engine light on my 2016 Ford Escape. When I made the appointment I was told I would get a loaner car whil I made an appointment to see about the check engine light on my 2016 Ford Escape. When I made the appointment I was told I would get a loaner car while the repairs were completed. When I arrived, no loaner was available. I waited over 1 1/2 hours while they diagnosed the problem for $130. The car was under warranty but of course the issue I had was not covered. By the time they were done they had found over $1700 of “problems” with my vehicle. I did not get the repairs done but took my car to my trusted mechanic. He told me the findings were totally false. More
Oil change and the works Service was fast and efficient, my oil change was free this time due to prior service, can't go wrong with free. Also love the free car wash option, g Service was fast and efficient, my oil change was free this time due to prior service, can't go wrong with free. Also love the free car wash option, great customer service. More
2017 Edge service. Got in early and the team took my Edge in right away so I did not have to wait long. Bryan always take care of my cars. Next month I will be buying a Got in early and the team took my Edge in right away so I did not have to wait long. Bryan always take care of my cars. Next month I will be buying a set of tires off him. Thanks More
Car trouble I had my car towed in due to alarm system issues. Your team was able to find the problem and fix it quickly. I also had an issue w my air conditioner I had my car towed in due to alarm system issues. Your team was able to find the problem and fix it quickly. I also had an issue w my air conditioner not blowing cold air. And your team kept it until they could solve the issue. And they even vacuum my back seat where my two nephews had a dorito fight the night before. Thank you for everything. More
Oil change and new wipers We have always had good serviced and have been kept informed of all actions during our appointment. All the folks in the service area are very helpf We have always had good serviced and have been kept informed of all actions during our appointment. All the folks in the service area are very helpful and friendly. Our car is in good hands at Sutton. More
Awesome, fantastic I think the above answer says it all I’ve only dealt with one dealership before Sutton there is no comparison with Sutton, top of the line I think the above answer says it all I’ve only dealt with one dealership before Sutton there is no comparison with Sutton, top of the line More