Sutton Ford

Too much to repair. I needed the water pump repaired. It cost too much for me to have it done at Ford. For the time, I found a local repair shop to just replace the wate I needed the water pump repaired. It cost too much for me to have it done at Ford. For the time, I found a local repair shop to just replace the water pump. More

Oil Change (The works) Always have a great service experience at Sutton Ford, however on my last visit I had an oil change(the works package) when I received my car I notice Always have a great service experience at Sutton Ford, however on my last visit I had an oil change(the works package) when I received my car I noticed that my windshield washer resovior had not been filled and the hood of my car was not closed. More

Excellent service and incredibly friendly employees I always get top quality service at Sutton Ford. All the employees are friendly, polite and knowledgeable. Sutton Ford has an A#1 team! I always enjoy I always get top quality service at Sutton Ford. All the employees are friendly, polite and knowledgeable. Sutton Ford has an A#1 team! I always enjoy bringing my car in for service because I know they will finish the work promptly and well. And it's always a pleasure interacting with the employees, who are incredibly respectful and pleasant. More

Great service I like the people there and the quick lane service department. The only thing I don’t like is I get the works service but never see technician rotate I like the people there and the quick lane service department. The only thing I don’t like is I get the works service but never see technician rotate tires. More

Clone Melissa B! My family and I have purchased several vehicles from Sutton/Lincoln Ford. Unfortunately, we have experienced car issues that required service attentio My family and I have purchased several vehicles from Sutton/Lincoln Ford. Unfortunately, we have experienced car issues that required service attention. Each and every time Melissa has been there providing outstanding customer service. We have returned to make additional purchases and recommended our friends and family to this dealership because of her. Needless to say, we are optimistic about mechanical quality of service. More

Wife Experience- Vehicle Oil Change Wife drops off vehicle for oil change. Returns to pickup vehicle, pays for oil change. As she is leaving truck is shaking. Returns 10 minutes later. Wife drops off vehicle for oil change. Returns to pickup vehicle, pays for oil change. As she is leaving truck is shaking. Returns 10 minutes later. More

Thorough Great job! Would recommend to others - excellent service No more to stare at this time - thank you for your thorough and timely work on this ve Great job! Would recommend to others - excellent service No more to stare at this time - thank you for your thorough and timely work on this vehicle More

Problem difficult to diagnose My vehicle was making a noise when turning but only after being driven for an hour or so, Therefore it was difficult to diagnose. The service staff p My vehicle was making a noise when turning but only after being driven for an hour or so, Therefore it was difficult to diagnose. The service staff persevered and did what it took to find and fix the problem. Melissa went above and beyond to communicate with me and keep me updated. The concierge service was great! More

GOOD SERVICE. GREAT SERVICE. I GO MY FIRST FORD IN 1997 FROM SUTTON AND I WILL KEEP COMING BACK.I WILL TELL ANYONE LOOKING FOR A CAR ABOUT SUTTON. GREAT SERVICE. I GO MY FIRST FORD IN 1997 FROM SUTTON AND I WILL KEEP COMING BACK.I WILL TELL ANYONE LOOKING FOR A CAR ABOUT SUTTON. More

Nice work Anita did a great job...was really nice... really nice place... It has been a long time...since I bought a vehicle... thanks a lot Anita did a great job...was really nice... really nice place... It has been a long time...since I bought a vehicle... thanks a lot More