Sutton Ford

Stellar Service Once again my service was amazing!! Cree always makes sure the job gets done!! Everyone greets you with a smile and always willing to help to make sur Once again my service was amazing!! Cree always makes sure the job gets done!! Everyone greets you with a smile and always willing to help to make sure your experience is great!!! I’m forever a customer. More

Lincoln Service Visit I have had my Lincoln cars serviced here for 10 years and have consistent quality, friendly service performed for each of my visits. This visit was no I have had my Lincoln cars serviced here for 10 years and have consistent quality, friendly service performed for each of my visits. This visit was no exception. More

The Works I had to on this occasion and others to place sticker on window so that when can know the next or recommended oil change for vehicles serviced here.. I had to on this occasion and others to place sticker on window so that when can know the next or recommended oil change for vehicles serviced here.. More

Just nice people Sutton Ford has a large inventory of vehicles to choose from. My experience had no pressure. Each sales person along the process was very polite (Keli Sutton Ford has a large inventory of vehicles to choose from. My experience had no pressure. Each sales person along the process was very polite (Kelisha B internet sales, reception, Chuck Y sales, Latoya M finance, & the manager). Of the 5 dealership experiences I have had, this was the best. More

Your word was as promised. From the moment of greeting at the service center and updates along the way to promise completion of service was professional and with a smile from ev From the moment of greeting at the service center and updates along the way to promise completion of service was professional and with a smile from everyone involved. More

Taking advantage of a widowed woman Did not replace oil!!! You charged me for a leased 2017 mustang with 12 thousand miles only replaced the oil pan cost $1100 bucks you did not replace the oil at all in the o You charged me for a leased 2017 mustang with 12 thousand miles only replaced the oil pan cost $1100 bucks you did not replace the oil at all in the oil pan back. 3 days later my engine blows up!!! You know what you did why you dropped the cost in half . Should of all been covered under warranty. Lied about who’s in charge to hide from big boss owners. Blew up my engine on a brand new mustang. Never had oil issues till you drained it and forgot to replace it. Ignoring all contact with me the owner. Do not go there they will be investigated by tv Chicago 5,7,2, news investigation team. Beware liars they will ruin your car and if your a widow or woman watch out. Had it towed to another dealership to take care of their mess blown engine from not replacing the oil in the oil pan . I have video pictures and statements from roadside service ford. More

I always have an excellent experience with Sutton Ford! I’ve brought (3) vehicles from Sutton they treat you like Family from the first moment we met Sutton Ford is my primary Ford Dearlership! I’ve brought (3) vehicles from Sutton they treat you like Family from the first moment we met Sutton Ford is my primary Ford Dearlership! More

Service was great and didn't take forever thanks Just great service from beginning to end thank you Sutton Ford. Didn't take to long for servicing my vehicle professional environment.Great team work! Just great service from beginning to end thank you Sutton Ford. Didn't take to long for servicing my vehicle professional environment.Great team work!! More

Surprisingly quick Can definitely help you get what your looking for at the numbers you insist upon. Not too much pressure but like any dealership you are going to have Can definitely help you get what your looking for at the numbers you insist upon. Not too much pressure but like any dealership you are going to have to go back and forth a bit...of course you want a deal and they want to make money but we were able to cut the bs and get the deal done quickly- nice used car selection. I did have a porter move the car after I looked over it and was 1000% not there as it stuck out alot and was easily noticeable- he must have hit a curb and scraped the rim a bit and more importantly took a nice deep chunk out the sidewall that I did not notice until I got it home but of course I assumed since I took it off the lot they would just say it must have been me so I didnt bother to address it with them...not sure if that's on me but I know the outcome of that phone call. More

The Ultimate Works Came for an oil change but as I was only 6,000 miles away so I got the Ultimate Works! Bryan is the absolute best!!! Came for an oil change but as I was only 6,000 miles away so I got the Ultimate Works! Bryan is the absolute best!!! More