Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Awesome sales staff Worked with Sutton’s sales staff to purchase our new vehicle. We are very pleased on the purchase and the process. Thank you very much. Worked with Sutton’s sales staff to purchase our new vehicle. We are very pleased on the purchase and the process. Thank you very much. More
Awesome Service Experience From scheduling your appointment to the completion of your work, Melisa LeBran and Sutton Ford's experienced staff knows how to do it RIGHT! They tru From scheduling your appointment to the completion of your work, Melisa LeBran and Sutton Ford's experienced staff knows how to do it RIGHT! They truly care about YOU and go out of their way to deliver an awesome experience by ensuring the work they do is of the highest quality. More
Professional Service Experience I was impressed with how professional the entire staff treated me during my service need for a oil change. The service representative Allen Taloff wor I was impressed with how professional the entire staff treated me during my service need for a oil change. The service representative Allen Taloff worked with me to keep me in the queue while I left the premises to get food since I had a little wait for actual oil change. I visited my Salesman George Forbes and Matt Monix as an update on my new car purchase this past March. I am very pleased with my new 2017 Expedition vehicle and now my first service at Sutton Ford. More
Good but slow I like the service at Sutton but it shouldn't take 3 hours for an oil change and inspection that's entirely too long. The customer service from the se I like the service at Sutton but it shouldn't take 3 hours for an oil change and inspection that's entirely too long. The customer service from the service team was very friendly and the quality of work on my vehicle was top notch. Just try to cut down on the wait time for small projects and this will be a 5 star service center on all levels. More
Awesome experience staff was great service flawless I gave my rating because the entire service department was amazing in taking care of my vehicles problems I would recommend Fords service to anyone I I gave my rating because the entire service department was amazing in taking care of my vehicles problems I would recommend Fords service to anyone I know with problems with their cars or trucks More
Professional service. Melissa LeBran is awesome, as always. I received timely scheduling for routine maintenance on my vehicle, wait time was minimal and because of my ser Melissa LeBran is awesome, as always. I received timely scheduling for routine maintenance on my vehicle, wait time was minimal and because of my service award points, I received a FREE oil change. I have been with Sutton since 1994 and I feel like part of the family. I purchased a used vehicle for the first time ever and I got a fantastic vehicle (2013 Ford Edge), very low mileage and clean as new. That's why I always take my vehicles back to the dealership for service and why Sutton Ford is the place for me. More
Great work I always have a great experience with the people that help me. It’s timely and the work is amazing. So thanks for a job well I always have a great experience with the people that help me. It’s timely and the work is amazing. So thanks for a job well More
GREAT SERVICE I have always had great service at Sutton Ford and employees always treat you like family. Sutton Ford has a great array of employees there to help wi I have always had great service at Sutton Ford and employees always treat you like family. Sutton Ford has a great array of employees there to help with all you needs. Service department is "TOP NOTCH". They have the technicians to do the job that needs to been done whether it be just an oil change or more difficult service needs. They go out of their way to let you know when it is time for service with the friendly reminders through e-mail. They want you to have the best possible experience when it come to your every service need. Thank You Sutton Ford and MERRY CHRISTMAS AND HAPPY NEW YEAR TO ALL OF YOU. More
Service Helpful people, quick in and out service and an overall good experience . Got an estimate on tire replacement and was told that if I could get the sam Helpful people, quick in and out service and an overall good experience . Got an estimate on tire replacement and was told that if I could get the same tires elsewhere at a lower price that Ford would match it!! More
New tire purchase Helpful service was told they honor any other company tire estimate and match it. Had a hard time finding my tire without having to be ordered and wai Helpful service was told they honor any other company tire estimate and match it. Had a hard time finding my tire without having to be ordered and wait for it to get back. This place had it at hand and ready to install at the price quoted by the other seller. Much appreciated. More