Sutton Ford

It was all good1😁 Working with my service Person was awesome she kept me updated and was very very very nice personal work with I haven't saw customer service on this Working with my service Person was awesome she kept me updated and was very very very nice personal work with I haven't saw customer service on this level in a very long time she was awesome real talk if she didn't work with me like she did I probly would have been Angry customer She is the truth when it comes to customer service I don't see her name on a bottom Melissa was awesome. Please excuse any misspelling or pronunciation I'm using auto text More

2006 Navigator leveling sensors My Navigator was leaning on one side, I called Melissa LeBran for an appointment and she was able to get me in at 8 am that morning. The problem was d My Navigator was leaning on one side, I called Melissa LeBran for an appointment and she was able to get me in at 8 am that morning. The problem was diagnosed as frozen leveling sensors, they were ordered, installed and the truck tuned up and was ready late the following morning. The truck is performing like new. More

Awesome Service I brought my car in for an oil change. The dealer identified preventive maintenance that would save me a couple thousand dollars and I jumped at the I brought my car in for an oil change. The dealer identified preventive maintenance that would save me a couple thousand dollars and I jumped at the opportunity to proactively addresses problems with my brakes. Thank you Sutton Ford in Matteson. More

Best Sales experience Anita was a great help when I purchased my new MKC. She got me exactly what I asked for and kept me within my price range. She is Great. Thanks Anita was a great help when I purchased my new MKC. She got me exactly what I asked for and kept me within my price range. She is Great. Thanks More

A Day With A Blessing I was not sure I wanted to purchase a car. I was just looking for a relative. The process was much easier than expected. All concerns were addressed. I was not sure I wanted to purchase a car. I was just looking for a relative. The process was much easier than expected. All concerns were addressed. I found exactly what I wanted in this truck. The salesman was very knowledgeable and reassuring. More

I love Sutton Ford I just purchased a 2018 Ford Edge Anita got me exactly what I asked for, no hassle over price, I received very fair compensation for my trade in the t I just purchased a 2018 Ford Edge Anita got me exactly what I asked for, no hassle over price, I received very fair compensation for my trade in the time it took was the shortest ever lol. I definitely recommend if you’re looking for a car that you check Sutton Ford out! More

oil change and service checks Jamie was professional.helpful,friendly, thorough and accommodatiig..He is an asset to his department. The work and service performed was perfect an Jamie was professional.helpful,friendly, thorough and accommodatiig..He is an asset to his department. The work and service performed was perfect and in a timely manner. Thank You, Jamie and the service tech. More

Used car purchase The opportunity to purchase for my mother was effortless and transparent, I really appreciate the professionalism of working with this team. I look fo The opportunity to purchase for my mother was effortless and transparent, I really appreciate the professionalism of working with this team. I look forward to many more great experiences going forward. More

Great experience I stopped going to dealerships due to long waits, pricey repairs. However, my experience here has been different. I love express services. I’m in and I stopped going to dealerships due to long waits, pricey repairs. However, my experience here has been different. I love express services. I’m in and out for oil my changes. Keep it up Bryan I believe his name is. He’s great More

Great Customer Service Anita was awesome. She listened to what I was looking for and delivered. I will definitely buy from this dealership from now on instead of the one I Anita was awesome. She listened to what I was looking for and delivered. I will definitely buy from this dealership from now on instead of the one I usually go to. More