Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sutton Ford
Matteson, IL
4,476 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,476 reviews
December 31, 2018
Great The service was in a friendly and timely manner. I highly recommend the service here at Sutton Ford. I am very happy with my purchase and service. The service was in a friendly and timely manner. I highly recommend the service here at Sutton Ford. I am very happy with my purchase and service. More
by ritawestmoreland
Verified CustomerEmployees Worked With
Brittani Ashley Culpepper, Michael Anthony
December 31, 2018
Good service Service was great and very helpful with all my needs and give me my car very fast and good service quick lane is the best. Service was great and very helpful with all my needs and give me my car very fast and good service quick lane is the best. More
by agljt
Employees Worked With
December 28, 2018
Repairs Excellent Service, repairs done in a timely manner Melissa is very knowledgeable, not much more I can say. Except that I highly recommend this deale Excellent Service, repairs done in a timely manner Melissa is very knowledgeable, not much more I can say. Except that I highly recommend this dealer for repairs More
by msully129
Employees Worked With
Melissa
December 27, 2018
GREAT!!!!!!!!!! Melissa is very great with her customers. She take care of us Make sure that we don't need anything. She make sure everything is taken care of. S Melissa is very great with her customers. She take care of us Make sure that we don't need anything. She make sure everything is taken care of. She also follow up After we have left With us to make sure everything is still OK. More
by mford60637
Employees Worked With
Jill, Andre Green, Anita Sutton
December 25, 2018
Total Lincoln Experience! Associate Melissa LaBran was very friendly and helpful making my experience very satisfying. She kept me informed of the status of my service and fol Associate Melissa LaBran was very friendly and helpful making my experience very satisfying. She kept me informed of the status of my service and followed up with me to ensure that I was thoroughly pleased with the service from Sutton. I wish to thank here for making my experience feel special. More
by ROCKYROGER
Employees Worked With
Melissa, LeBran
December 25, 2018
Great service Department Everyone is so nice and the guy (Austin) who serviced my car was very good...He explained and showed me an issue I was having with my car Everyone is so nice and the guy (Austin) who serviced my car was very good...He explained and showed me an issue I was having with my car More
by judith.sharp
December 25, 2018
Great job, again! The updates are timely, and the service on my wheels always good. I always enjoy bringing the ride in for service at Sutton. Thanks! (The coffee is ve The updates are timely, and the service on my wheels always good. I always enjoy bringing the ride in for service at Sutton. Thanks! (The coffee is very good, too.) More
by chall628
Employees Worked With
December 21, 2018
Great service It was great to learn that my 9 year old vehicle is in great working condition. I had a coupon so it was worth the trip. It was great to learn that my 9 year old vehicle is in great working condition. I had a coupon so it was worth the trip. More
by nedraberkley
Employees Worked With
Randy Mohrbach
December 20, 2018
Lester Parker is the best this dealership every had. The Best service from this individual courtesy friendly and he cares about his clients (he will go to bat) for his client. this dealership every had. The Best service from this individual courtesy friendly and he cares about his clients (he will go to bat) for his client..... More
by sexey33
Employees Worked With
December 20, 2018
Waited to long, but the service was great. So far the service has been great, sales persons, cashier, and management are very nice and helpful, but sometimes the prices can be a little overwhel So far the service has been great, sales persons, cashier, and management are very nice and helpful, but sometimes the prices can be a little overwhelmed. More
by Star
Employees Worked With
